Price Guarantee

Check-in-London guarantees you the Lowest Price for all Serviced Apartments listed on our website. We won't be beaten on price so you can book with confidence and be sure to pay the lowest possible rate without compromising on quality or customer service.

We are able to offer our valued customers competitive rates as a result of the large volume of Serviced Apartments we book everyday and our strong relationships with Apartment Providers.

Our price match guarantees that if you find a lower rate on another website within 24 hours of booking with us, for the exact same apartment, Check-in-London.com will match the rate or arrange a refund for the difference.

Please contact us to verify lower rates found on other websites by calling 44 (0) 843 289 8819 or e-mail info@check-in-london.com

Terms & Conditions

1. The guarantee applies only to all apartments featured on check-in-london.com
2. Price match requests must be submitted to us within 24 hours of confirming your booking. Please note we are unable to process claims for bookings made within 7 days of your arrival date.
3. Check-in-London only price match to other UK web sites.
4. The price match rate must be publicly available on the comparison website and must not require us to call, email or submit any communication with that website. Please e-mail the URL (address) of the webpage showing the lower price to info@check-in-london.com including your name and our booking ref.
5. The guarantee applies only to internet sites that have the exact apartment supplier and identical apartment type matching the same payment and cancellation rules and must be immediately available for the same dates where the service is priced accurately.
6. Price matches must be for the total cost and include any handling charges, booking fees, credit card fees and the like. Check-in-London do not match the price of any quotes which have included employee rates, promotional vouchers or money off discounts.
7. Any adjustments which require a refund will be issued back by the same method used to pay for the apartment or via suitable alternative methods.
8. Check-in-London reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.
9. If we are unable to match the competitor price and you consequently decide to cancel your booking with us, we will honour that request without penalty.