Location

Stations Stations
  • South Kensington
  • Gloucester Road
 
Places of Interest Places of Interest
  • Victoria & Albert Museum
  • Natural History Museum
  • Science Museum
  • Kensington Palace
  • Kensington Gardens
  • Holland Park
  • Hyde Park
  • Royal Albert Hall
  • Portobello Market
  • Bupa Cromwell Hospital
  • Harrods Department Store
  • Wholefoods
  • Sloane Street
  • King's Road
  • Olympia Exhibition Centre
  • Westfield Shopping Centre
 
Airports Airports
  • Heathrow (LHR)
  • Gatwick (LGW)

 

Apartment enquiry form

What's Included

All utility bills
(electricity, heating, water)

Housekeeping
(Weekly)

Fresh linen & towels

Fully equipped kitchen

Free wireless internet

 

Lowest price promise

Recently Viewed

Point West Apartments
Check-in-London awards a property a rating between 3 to 5 badges based on the standard, range of amenities, services and facilities available. The ratings are similar to hotel style ratings.

Point West Apartments are set in a popular residential block in Kensington, across..

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Point West Apartments

Check-in-London awards a property a rating between 3 to 5 badges based on the standard, range of amenities, services and facilities available. The ratings are similar to hotel style ratings.
Location: South Kensington

116 Cromwell Road, South Kensington, London, SW7 4XF View Map

Customer ratings
7.7 / 10

Check Rates & Availability Facilities Room Types Booking Policies Ask a Question

Description


Point West Apartments are set in a popular residential block in Kensington, across the road from Gloucester Road tube station. It a short walk from the fantastic museums of Cromwell Road - Victoria and Albert Museum, Natural History Museum and The Science Museum and within easy reach from the beautiful manicured landscapes of Kensington Gardens and Kensington Palace as well as the stunning Royal Albert Hall.

Prime shopping districts are nearby like Knightsbridge and Chelsea- where you will find a mix of world renowned department stores like Harrods and Harvey Nichols, exclusive designer brands along Sloane Street and the King's Road which is home to an interesting mix of fashionable boutiques and independent stores. When it comes to dining, restaurants serving food from around the world are at your doortstep so you have plenty of choice.

Two major supermarket are also minutes away, Sainsbury and Waitrose, making it very convenient to stock up on essentials and groceries. Trains and buses link you to every corner of the capital and there's also a direct line to Heathrow Airport.

Point West Apartments London have been individually designed with contemporary décor, comfortable living and dining areas, fully equipped kitchens with dishwashers and washing machines and a wide range of home comforts to ensure your stay is a pleasant and enjoyable experience. Large windows bring in plenty of light, wardrobes offer spacious storage, high waulity linen and towels come as standard and there's enough space to work, relax and unwind.

With a welcoming and relaxing home away from home atmosphere and weekly maid service, these apartments make a convenient and affordable solution for short-term accommodation in London.

For Air Conditioning, Portable air conditioning units are available on request for an additional charge of £85.00 per week.
 


  • Air Conditioning
  • Lifts
  • Wi-Fi
  • Car Parking
  • Washing Machine*
  • Balcony/Patio*
  • * may apply to some rooms only

Availability


  • Duration (nights):
    7
    • Adults:
      16+ years
    • Teenagers:
      12-15 years
    • Children:
      2-11 years
    • Infants:
      0-23 months

  • Test Search

Contact us to check availability and book your London accommodation
+44 203 189 1269

Facilities of Point West Apartments

  • Entertainment
    Flat screen TV, Freeview channels, iPod dock

  • General
    Portable Air conditioning (extra charge), Lifts, Alarm clock, Shower, Bathtub, Free toiletries, Central heating, Double glazing windows, Electric fans (on request), Guest directory, Hairdryer, Heated towel rail, In-room safe, Ironing facilities, Emergency and maintenance service, Safety deposit box, Secure entry system, CCTV, Balcony available in some apartments.

  • Internet
    Free wireless internet

  • Kitchen
    Full Kitchen, Dishwasher, Hob or stove, Oven, Microwave, Refrigerator, Tea and coffee facilities, Cooking utensils, Cutlery and crockery, Dining table and chairs, Washing machine

  • Optional Extras
    Airport transfers (extra charge), Theatre tickets (extra charge),

  • Parking
    Private parking available on request for an extra charge per day.

  • Services
    Weekly maid service, Weekly linen and towel change

Room Types

  • Studio Apartment
    Sleeps two and has a combined living and sleeping area, pull down double bed, one bathroom and a fully equipped kitchen. Approx Area: 29 square metres

  • Deluxe One Bedroom Apartment
    Sleeps two but can accommodate up to three people with one extra foldaway bed (available on request for an extra charge per night) sleeping a third person. The apartment has a separate bedroom, queen size beds, one bathroom, a fully equipped kitchen and a spacious living and dining room.

    Approx Area: 47 square meters

  • Deluxe Two Bedroom Apartment
    Sleeps four but can accommodate up to five people with one extra foldaway bed (available on request for an extra charge per night) sleeping a fifth person. The apartment has two separate bedrooms, king size beds and double beds, one bathroom, a fully equipped kitchen and a spacious living and dining room.

    Approx Area: 78 square meters

Policies of Point West Apartments

  • Cancellations / Amendments Notice of cancellation is required at least 14 days prior to arrival to avoid facing the cancellation charge of the full cost of the stay.
  • Cards Accepted American Express, MasterCard, Visa
  • Check-in From 14:00
  • Check-out Before 10:00
  • Children Baby cots (extra charge), High chairs (extra charge)
  • Extra Beds Extra bed available (extra charge)
  • Key Collection Meet and Greet service on arrival. Please advise us of your arrival time in advance.
  • Other Portable air conditioning units are available on request for an additional charge of £85.00 per week.
  • Payment Full payment is due after booking is confirmed.

    VAT does not apply at this property.

  • Security Deposit A security deposit will be required at the time of booking to cover against any incidental damages that may occur whilst occupying the apartment as below:
    For Studio and One Bedroom Apartments - £150.00
    For Two Bedroom Apartments - £250.00
    This will be refunded in full, once the apartment has been inspected and within a maximum of 14 days after departure.

  • Smoking No smoking

Additional Information

There is some minimal noise from the nearby train lines.

There is no luggage storage service available at this building.
Fill out my online form.

 

Check-in-London Serviced Apartments

Point West Apartments Reviews

Back to Property >>
  • Overall rating for Point West Apartments (from 79 reviews)

    Range of facilities:
    7.6
    Location:
    8.1
    Customer service:
    7.6
    Cleanliness & Comfort:
    7.7
    Value for money:
    7.7
    Recommended:
    8
    Average Customer Rating
    7.7 / 10
    based on 79 reviews

  • Overall Score
    8 / 10

    Point West Apartments

    raksha gehi, United Kingdom - Posted Tue 18 Jul 2017

    point west apartments
    Range of facilities:
    8
    Location:
    7
    Value for money:
    9
    Customer service:
    8
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Janine Wakefield, Australia - Posted Fri 23 Jun 2017

    Beautifully presented studio apartment. The only addition it needs is sheer curtains instead of roller blind only as window overlooked by other apartments which meant that you had to have the roller blind down all the time which meant the apartment was dark and also hard to ventilate and keep windows open with roller blind.Would definitely use again,
    Range of facilities:
    10
    Location:
    9
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Giles, Dubai - Posted Wed 07 Jun 2017

    Enjoyed my stay, had a nice clean apartment facing the city.
    Range of facilities:
    8
    Location:
    10
    Value for money:
    9
    Customer service:
    7
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    James - Posted Thu 18 May 2017

    Safe, secure apartments in a great location. I also like that we were right next to so many restaurants and supermarkets. Would definitely recommend to others.
    Range of facilities:
    9
    Location:
    9
    Value for money:
    9
    Customer service:
    9
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Stephen - Posted Thu 18 May 2017

    Great experience from check-in to check-out.
    Range of facilities:
    9
    Location:
    10
    Value for money:
    9
    Customer service:
    9
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Tareq Alfoudari, Kuwait - Posted Fri 12 May 2017

    .
    Range of facilities:
    9
    Location:
    8
    Value for money:
    6
    Customer service:
    7
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Mona Refaat, Egypt - Posted Thu 11 May 2017

    Point West Apartments
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Pipiat - Posted Mon 31 Oct 2016

    A great location in Kensington. Would stay here again definitely.
    Range of facilities:
    9
    Location:
    8
    Value for money:
    9
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    vesna richardson, Spain - Posted Mon 17 Oct 2016

    Lovely apartment, great location, friendly staff.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Zaki - Posted Wed 20 Apr 2016

    .
    Range of facilities:
    9
    Location:
    9
    Value for money:
    10
    Customer service:
    9
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Peter Stokes, Canada - Posted Mon 25 Jan 2016

    As per the contract I was supposed to received my deposit back after 14 days. It is now 17 days and I have not received it. This happed the last time I booked with West Point.. Location, price and quality of the accommodation.
    Range of facilities:
    9
    Location:
    8
    Value for money:
    10
    Customer service:
    9
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Lyndsay Vaz, Australia - Posted Wed 04 Feb 2015

    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Lynn DelPorte, United States - Posted Wed 07 Jan 2015

    My stay at Point West has been perfect.Thank you for your help in making all of the arrangements.
    Range of facilities:
    8
    Location:
    10
    Value for money:
    8
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Elsie Yu, Hong Kong - Posted Wed 17 Dec 2014

    very good location but some rooms which are facing the train are noisy, otherwise excellent.
    Range of facilities:
    8
    Location:
    10
    Value for money:
    8
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Francesco Anglana, Italy - Posted Wed 17 Dec 2014

    Everything was perfect!Professionalism, reliability, precision (Graham Bishop is simply perfect!)
    Range of facilities:
    10
    Location:
    9
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Deepa Ramchandani, Hong Kong - Posted Wed 17 Dec 2014

    The apartment was lovely and I was pleasantly surprised by being upgraded to a one bedroom from a studio. The gentleman who greeted me was very helpful in explaining things and helped with my super luggage. It came fully equipped with everything I would need to cook. I would definitely stay here again. The proximity to the tube was very good.Your service was thorough and I had all the information well in advance.
    Range of facilities:
    7
    Location:
    10
    Value for money:
    7
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Zahrah, United Kingdom - Posted Wed 17 Dec 2014

    Everything is closeby and there is a big supermarket next door. The staff were friendly and I had a good stay overall
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    9
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Stefano Prato, Italy - Posted Wed 17 Dec 2014

    Range of facilities:
    10
    Location:
    9
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Mary Hadj, United Kingdom - Posted Wed 10 Dec 2014

    The stay was great. However, I had some difficulties with the administrators of the apartment. Initially overcharged. Time taken to obtain a refund for the overcharge and then the refund of the deposit. Only communication possible was with robots. Otherwise all good!
    Range of facilities:
    9
    Location:
    10
    Value for money:
    10
    Customer service:
    9
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Mee Leng Ho, Malaysia - Posted Thu 18 Sep 2014

    Conveniently located near the bus stand and tube station which can be easily used with Oyster card . Sainsbury supermarket is also close by which really provides further comfort . I don't like the front desk but I understand you are not associated with them
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    9
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    1 / 10

    Point West Apartments

    Atilla Mermer, Turkey - Posted Tue 05 Aug 2014

    -
    Range of facilities:
    1
    Location:
    7
    Value for money:
    3
    Customer service:
    1
    Cleanliness & Comfort:
    1
    Would You Recommend?

  • Overall Score
    9 / 10

    Point West Apartments

    Alberto Mangia, Italy - Posted Tue 06 May 2014

    Range of facilities:
    9
    Location:
    9
    Value for money:
    9
    Customer service:
    9
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    7 / 10

    Point West Apartments

    Renata Gomes, Brazil - Posted Wed 29 Jan 2014

    The location is superb, but the facility and overall aspect of the apt are not very good, they are only "ok". Depending on the guest, or time involved, I would recommend. But for longer periods or more demanding guest, I would not recommend.
    Range of facilities:
    7
    Location:
    10
    Value for money:
    7
    Customer service:
    6
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Janet Pickering, Australia - Posted Thu 28 Nov 2013

    We were pleased with the apartment but a couple of little things certainly made it a little frustrating. e.g.there was no plug for the kitchen sink, the fan in the ensuite would not always switch off meaning it ran all night. Also we only had 1 security pass for all four of us. (we did have 2 apartment keys however)
    Range of facilities:
    9
    Location:
    10
    Value for money:
    7
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Florence Gillet, United Arab Emirates - Posted Thu 28 Nov 2013

    We have had a few appliances not working properly. From the dishwasher not actually releasing its tablet to the washer-dryer which doesn't actually dry anything or the oven that doesn't heat up. In these instances, it has been complicated to get 24/7 support within the building, which is a major negative point when renting an apartment.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Mrs L Smith, USA - Posted Thu 22 Aug 2013

    Range of facilities:
    6
    Location:
    9
    Value for money:
    7
    Customer service:
    6
    Cleanliness & Comfort:
    7
    Would You Recommend?

  • Overall Score
    7 / 10

    Point West Apartments

    David Cheesman, Germany - Posted Thu 01 Aug 2013

    All in all we were happy with the flat, although we have had better. And the reasons for this were: - on arrival, the keys were presented to us by the cleaning staff who could not speak any English - so any questions we had, we could not ask (once in the flat we did not need to ask them ) But it was very impersonal. - The flat itself was nice, kitchen great, location great, a little noisy due to train, but we got used to that, but the bathroom was a shambles for the price - a ) it needed a good clean, between the tiles it was brown, and there was hardly any running water from the shower. I think if these two aspects were changed, then altogether it would have had a very high score. But the bathroom is a very important place when renting a flat and should be up to standard Kind regards U. Cheesman
    Range of facilities:
    8
    Location:
    9
    Value for money:
    7
    Customer service:
    3
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Dennis - Posted Sat 25 May 2013

    Awful Experience. Big Disappointment!. The apartment looked nothing like the photos on your site. The furniture was dated and cheap. The walls needed to be painted. There was no attention paid to cleaning the apartment, much less making the apartment feel modern and comfortable. I wasn't expecting a 5 star experience but what I got was far less than anything I've ever experienced in my travels. In addition to the weak decor, there were two of in the apartment, however, the hot water would run out after only one of us had showered in the morning. We refused to let this dampen our holiday spirit and went on to have an amazing time in London but I would never ever consider Point West again. Point West needs renovating!
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Teresa - Posted Tue 12 Mar 2013

    Perfect Location. Situated a few minits from Glouster Rd underground made getting around easy. No complaints with the appartment it was clean well equipped in a nice building. I would not hesitate to book it again.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Kerry - Posted Tue 12 Mar 2013

    First Class Stay In London. The apartment is in a central position handy to underground, museums, Harrods etc. Everything in apartment. Only negative was milk pods were sour (I think the last guest had slightly opened all and left)and towels could have been updated. Very comfortable beds, excellent heating etc. I will be staying there again and recommending the service to others.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Ebrahim - Posted Wed 23 Jan 2013

    Point West. The apartment was decent. The access to the apartmrnt was bad. Had to take elevator to the 3rd floor and had to walk all the way to the back and take the elevatoe to the 2nd floor.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Kong Teck - Posted Sun 06 Jan 2013

    Could Hv Being Better. we did not get the two bedrm as booked but got a single room with. Had to prove our booking for two bed apartment. Nevertheless is was sorted out the next day with us moving to a two beded apartment with some compliments of snacks+drinks + apologies. Was also given three addtional rollovers for the 1st night. Unfortunately we were travelling with children and the first night hassle was really unnecessary and cause a lot of inconvenience. The single rm apart was also dirty and not well kept.
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Erika - Posted Fri 04 Jan 2013

    Byo Toilet Paper. This apartment is in a great location. Really less than 5 minutes from the tube (even though the District and Circles lines were down when we visited), but it is a straight shot from Heathrow on the Picadilly line. Great food nearby and a quick walk to the History Museum or V & A. Since the staff at the apartment don't work for the people you rent from it can be quite frustrating. We arrived early (as per our email) hoping to check in early. It wasn't possible and we returned at 1:50 (for 2:00 check in). We still had to wait until 2:15 to get the keys. The room was mostly clean, but there was hair on the floor and a plastic bag on the counter. We couldn't call the rental company since you had to sign up for a pay-as-you-go to call them. In the kitchen there was no coffee pot, only an electric kettle so we had to settle for instant all week. Also, we were given 2 towels and 1 roll of toilet paper for an entire week. This is not my definition of a serviced apartment. When we did call to complain they were quick to offer solutions. I appreciated the hard work of Angela to help us, but the timeline was off. I really wanted to like this apartment, but it was just disappointing. Great location, but bring your own toilet paper.
    Range of facilities:
    5
    Location:
    10
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Boon Ling - Posted Wed 02 Jan 2013

    1 Bedroom Apt. We weren't told that the apartment was a walk-down. It makes taking the luggages in and out difficult. Also, for elderly people, it makes the access difficult.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Martin - Posted Sat 08 Dec 2012

    Point West. We have stayed here many times. Great location, good price, but I wish they'd update the bathrooms. They're so cronky:-)
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Jerry Arnold - Posted Sat 08 Dec 2012

    Point West Apartments South Kensington. Hello CIL, Having just returned from a fabulous long weekend in the greater London area I rate the Point West Apartments 5 star. Great location with respect to all conveniences. More than adequate living space with modern amenities. The only complaint was the bed needs to be replaced in the unit we had A.S.A.P. It ranks as the worst mattress we have ever slept on. More like a sagging cot. so beat up that one could not sit on the edge withour sliding off. Other than that, a good experience and I weould usse your service again with pleasure. Jerry Arnold
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Chris - Posted Wed 21 Nov 2012

    Great Appartment. Great appartment again - all the rooms seem to vary and this one had a good sized living room with dining and lounging areas. THe kitchen was well stocked including a coffee machine which some dont. The TV reception wasnt so good but was attended to as soon as we reported it - worth checking on arrival if you plan to watch TV in the evening when there is no one around who can look into the reception till the next day. We will book again - many thanks. CJ
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Ken - Posted Wed 14 Nov 2012

    Point West Apartment 346. The apartment 346 was quiet, spacious and tidy. Everything worked and was very enjoyable thank you. A couple of notes concerning the parking, it is height restricted to 1.9m. So its very tight for 4x4's, mpvs and any other high sided vehicles. You can only access the drop off and parking from ashburton road(?) or via Sainsburys. Plan your approach otherwise you will end up driving back and fourth a few times because of the central reservation and restricted left & right turns.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Christopher - Posted Tue 13 Nov 2012

    Point West Appartments - London. It was in a greaat location. Dissappointed by lack of explaination at the desk when arrived, we should have known don't expect us to assist you attitude. The halls were dirty and rubbish outside some rooms. Room situation was depressing looking into a quadrangle of brick walls and windows. On arrival at our room we were met with a toilet unflushed after somebody's usage and bathroom floor not cleaned properly. After a phone call someone came to clean it if you call flushing cleaning. Appartment adequate. Not again. Still waiting for deposite to be reimbursed, within 14 days, it is now a month.
    Range of facilities:
    5
    Location:
    10
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Edward A. - Posted Sun 28 Oct 2012

    Excellent Stay, Except.......... The apartment was great! We thought the kitchen was superb, the bathroom was fine and the bedroom was excellent. The lounge was also superior. What wasn't good,however, was the fact that the apartment was down a flight of very steep and very spiral stairs, and that we were not told that when we booked. If there were apartments that weren't on two floors, then surely we booked early enough (about six months) that we should have been given one of them. My wife and I are both over seventy and I have both a pacemaker and two replacement knees. We would not have booked with you had we known that we would have to traverse those stairs. That would be a shame, because the location was good, the flat was good, the nearby pubs were good, and in every other way we were very pleased. When we come back, I hope we will be given a flat on one floor. I will not book again for this type apartment.
    Range of facilities:
    6
    Location:
    10
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Alexander - Posted Thu 18 Oct 2012

    Looks Better On The Commercial Video. In general - not bad. But we would not come back. Good: interior, design, large space, friendly and helpful consierges. Bad: one face towel and three teaspoon for 4 persons, oven out of service, broken handle for sink plug, no coffee machine, noise from the metro trains. Worst: extremely unexpected and inconvenient visit of the landlord, inspecting the apartment and showing it to other agents (though Crown Lawn Aprtments brought us their apologies).
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Vaanathi - Posted Thu 11 Oct 2012

    Point West Apartments. I stayed in the Point West deluxe one-bedroom apartment for 3 weeks. I generally had a pleasant stay. The apartment was very well equipped and the location was great - close to Glouchester Road tube station, supermarkets, laundary, restaurants, etc.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Chris - Posted Tue 09 Oct 2012

    Great Appartment . Very much enjoy the appartments at Point West - overall fulfils our needs when we are working for a few days in london. With the kitchen we can cater for ourselves make better food and better choices for ourselves. In the appartment we had this time in Early Oct UK it was cool outside but easy to heat inside, we had plenty of hot water and good pressure to shower and fill the tub. The kitchen was well equiped including a corkscrew knives but could do with an oven dish, the control buttons on the hob were very worn so impossible to read settings for high, medium or low, the oven worked well so did microwave & fridge/freezer. Living room was comfortable but the table needed to be bigger to give us a desk to work at it was only just big enough for a couple to sit round and eat so adaquate. Comfy bed and plenty of wardrobe space in hall and bedroom. Even a hall cupboard to store suitecases in. We parked and car is very safe. Easy shops - sainsbury's underneath, Waitrose at Gloucester Rd tube, and a 20min walk gets you to High Street Kensington with a full parade of shops including WholeFoods - brilliant. We will be back ! Chris
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Lavin - Posted Wed 03 Oct 2012

    Great Location, Comfortable Apartment. Pros: * Cozy and comfortable * Includes a balcony * Comfortable for up to 4 people * Great location. 5 minute walk to Glocester Road station underground and bus stops Cons: * The add-on beds are very uncomfortable, you'd rather sleep on the couch (if you're under 5ft 3in). * You can hear the train pass by below all through the day in intervals of every 15 mins. It can be annoying if you keep the windows open.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Peter - Posted Sun 23 Sep 2012

    Good Stay. Enjoyed our stay. Happy with the apartment generally, location, to underground, shops etc. Other comment. Difficulty operating appliances, no instructions for oven or washing machine in the folder. With assistance from maintenance staff managed to operate the oven, no success with washer, needed to go to laundry mat to wash our clothes.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Hesam - Posted Sat 25 Aug 2012

    Clean And Cozy. We had great time for one week stay in point west very easy walking distance to Hyde park and shopping area, location was in the very center of London with fast access to other area via underground and bus . Also a huge super market is just Beside the building for everything buy. Room may get some train passing sound during the night if they are facing the railway other wise everything will be full of tranquility during your stay n point west.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Mr Oh - Posted Sun 19 Aug 2012

    Not Recommendable. Bad lift access to the apartment. Need 2 lifts in order to reach the apartment. Long walking distance. Apartment is not clean. Things and deco are old. The kitchen is not clean. Oven is old and dirty. Expensive. Not worth.
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Ebrahim - Posted Wed 01 Aug 2012

    Pointwest Apartment & Refund Of Deposit. Hi the apartment was not very clean. Today is 1st August 2012 but I have not received the refund of Deposit yet. Please call me at (65) 96300976 Singapore. Thanks. Regards, Ebrahim.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Alan - Posted Mon 23 Jul 2012

    Point West Apartments. The location was great, apartment very good, and I would recommend Point West Apartments. It was a little expensive because we were so close to the time of the olympics, but otherwise very happy.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Mohammed - Posted Tue 17 Jul 2012

    Home Away From Home. Nice and comfortable stay,central location,will surely recommend many
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Sue - Posted Wed 11 Jul 2012

    Outstanding Accommodation. We thoroughly enjoyed our stay in an excellent location with all the facilities that we needed along with space and privacy. Only slight negative was that the apartment was very hot despite chilly weather and the portable chillers provided required hanging the outlet out of the window.
    Range of facilities:
    8
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Jag Mohan - Posted Sun 08 Jul 2012

    Point West 116 Cromwell Road. Alex and Nick of CROWN were very helpful. Any request for help was immediately attended to. The Reception most cordial and equally helpful. We requested for hangers and received a fresh lot. However I do feel the frequency of housekeeping should be reduced from seven to four days and toiletries, particularly toilet paper and soap hould be made available at Reception in case of need. Because of the height of the bath tub a bath mat should be provided to avoid slipping. A mini cab to Heathrow cost us only Pounds thirty two much less than pounds fifty quoted at the reception.. Guests can book a cab directly from the internet. For stays of a week and longer guests - particularly SENIORS - may be allowed the use of the Club. Hope this is helpful. Regards
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Adrian - Posted Wed 04 Jul 2012

    Convenient Location But Could Be Impoved Internally. Bed is rock hard. An update to a modern mattress that doesn't feel like a cement block would be appreciated. Mobile airconditioning unit was useless, too noisy to run during the night and vents hot air out the back therefore counteracting any cooling effect coming out the front. Provision of a basic fan would be more effective if you aren't going to actually upgrade to a proper aircon unit.
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Joel Tan - Posted Sat 16 Jun 2012

    Well Equipped. Stayed at this studio during my business trip to London city, the apartment was very well equipped for cooking and getting laundry done, a very cost and comfy solution for my 2 week stay in your city. Tips - Waitrose supermarket has a lovely fresh counter, I got the train straight to the airport - station is nearby 2 minute walk. - I will be back.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Mrs Marjan - Posted Thu 07 Jun 2012

    . Hi,I requested for a wheelchair access apt but unfortunately it was not , tha bath room and shower room was not easy to use for a handicapped person ,also we had to change 2 different elevator to get to the apt., so I am not satisfied of your service and I think the agancy was not very clear and transparent with me. Marjan Sherafat
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Sau Har - Posted Fri 01 Jun 2012

    Point West Studio. The sound proofing facilities are not very good and sleep can be disrupted by the trains passing by right beneath the windows.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Andrew - Posted Wed 30 May 2012

    London. Everything was wonderful and met all our expectations.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Graeme - Posted Tue 29 May 2012

    Comments. good location shop-wise etc, not noise-wise with the district/circle line going under our balcony. Apartment clean but not kid friendly with all the glass furniture with sharp edges. Needs some basic stuff like paper towels etc. Also need instructions for what seems to be the most awkward microwave and oven known to man. All in all though not disappointed and I would use your service again, if not for this apartment.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Karen - Posted Tue 29 May 2012

    Trip To London. The apartment was perfect for our stay. We had three people and having the 2 bedrooms and 2 bathrooms made the stay enjoyable. The location was super - right down the street from the Tube and it was easy to get to anywhere we wanted to go. The staff at the front desk was very helpful (we had different arrival schedules and they let me know when the others had arrived). They also accommodated us with getting an extra key so we could come and go separately. I did not give a 5 star rating because it has been 2 weeks and I have not seen or heard about getting my deposit refunded. That is my only complaint about our stay.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    6
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Herbert D - Posted Thu 17 May 2012

    Better Than Expected. The front desk of this large apartment building were very co-operative in allowing us early check-in. They were also helpful in all of our inquires. The apartment was ready to occupy and was very clean and well maintained. The location is wonderful: a couple blocks from the underground, a supermarket on the premises, less than a walking mile from the three most interesting museums in London and offered excellent security. The only downers were that the apartment entry is on the third floor and a long circular staircase must be traversed to the apartment, which is on a much lower level and insufficient bath towels were provided. The front desk did accomidate us with additional towels, on our request, and a young man to retrieve our suitcases when we check-out. We would definitely stay here again, with the hope that we would obtain an apartment that is level to its entry.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Joel - Posted Thu 10 May 2012

    Point West Rating. Apartment was spacious for 2 persons. Clean, tidy and conveniently located. The only two gripes are that we had to walk a long way through the corridors and change lifts in order to get to our apartment. The other thing is that we could not obtain a later check-out time due to the fact that another tenant was arriving shortly after we left. All in all the experience with Point West was very good. The bathroom amenities and facilities are to satisfaction and the room had everything we needed. The kitchen was well equipped and the washing machine and dryer came in handy.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Isabela Ribeiro Damaso - Posted Thu 10 May 2012

    Very Nice Stay. The apartament has an excelent location and is very comfortable. I would highlight only two aspects that I believe can be easily improved: better cleaning, specialy the kitchen, and a couple of extra towels.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Louise - Posted Mon 07 May 2012

    Good Location But Unclean. This appartment was in good loctation and was well furnished. The only dissapointing thing was the cleanliness. There was several stains on the carpet and big marks from spillages up the walls. For the price I was paying I would have expected more.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Brian T. - Posted Mon 30 Apr 2012

    Points West. The flat was wonderful. It was clean and had everything you would need. I would definitely stay there on my next visit to London.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Simi - Posted Sat 28 Apr 2012

    Good Apartment. We enjoyed our stay thank you but the only thing missing was that although i had requested for an apartment with 2 toilets the one we got had only one and since there were 4 of us it was inconvienient.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Termsri - Posted Fri 27 Apr 2012

    Fair. The room is old and has insects. The toilet is old and small. The location is good. The service is good. The sheet is not clean and got some dust.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Danny Yk - Posted Thu 26 Apr 2012

    Bad Experience. We checked in around 3.30pm on the 17/4/2012 and immediately we went out for lunch. We came back around 11pm after watching a broadway show. To our horror we did not have hot water in the apartment. One of the receptionists came over to help us to turn on the water heater which was located in the kitchen. I have no clue at all! The water took so long to get warm around 3am, in the we went to bed without bathing. In the morning there was a supervisor came to reset the water heater, fixed up the TV and a heater in the living room. All these appliance were working when we checked in. It was a bad experience.
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Kathy - Posted Tue 03 Apr 2012

    Not A Great Experience, Though Property Nice. Point West is a nice property and in a great location, so from that perspective, I was very happy. However, the first flat I was in the boiler went out so they moved me to another one (which is fine, these things happen). But at the new one the oven and DVD player didn't work and the window in the living room wouldn't open (so it got very hot). I called the apartment management office twice about having these things fixed. They were never fixed and they never even called me back to say what the issue was. Not a great experience!
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Chris - Posted Wed 11 Jan 2012

    Finding Us A Place To Stay. Very helpful and found us a great appartment at Gloucester Rd - great location with easy access to shops and transport - fab for LHR and west end and the city of london. Many thanks , CJ
    Range of facilities:
    8
    Location:
    10
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Ana Catarina B. J - Posted Wed 21 Sep 2011

    . Very good: clean and confortable! Very close to the subway, to the supermarket and situated in a very calm and beautiful place...
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    5 / 10

    Point West Apartments

    Carolyn - Posted Tue 13 Sep 2011

    Disappointing!!. I was actually quite disappointed. Although we enjoyed our stay, the apartment looked like it could do with an upgrade. Also the washer/dryer did not work very well. Twice there was no hot water for a shower, which was very frustrating!! Admittedly it was quite late at night and quite early in the morning, but we were not informed of any hot water cut-offs?
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Maurice - Posted Thu 01 Sep 2011

    Ideal For Families. The apartment was perfect for our family. We had lots of baggage and had more than enough space for all our things. Overall clean and comfortable accommodation.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Noemi - Posted Thu 01 Sep 2011

    Good Value For Money. Enjoyed our stay and loved the apartment. very clean. Internet could have been free but it was still a good package.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Sinda - Posted Thu 01 Sep 2011

    Lovely Experience . Our stay at point west was enjoyable and we had a good London holiday. we did not really have any notable problems and found it to be a very nice location and comfortable apartment.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Mrs Sackel - Posted Thu 01 Sep 2011

    Highly Recommend. Very comfortable and extremely convenient. My partner and I enjoyed our three week London holiday. It was great having a washing machine and a well fitted kitchen and seemed in good working order although a little washing up detergent would have been nice. definitely good value for money.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Point West Apartments

    Tony - Posted Thu 01 Sep 2011

    Fantastic Apartment And Good Price. The apartment we got was really spacious and well-equipped. We also had a nice balcony though the view wasnt anything amazing, just some car park. The building was a little confusing but we soon figured our way around. Theres a concierge desk who checked us in. The local area was fantastic with a supermarket,restaurants and a tube station very close by. South kensington is not far at all, so we walked to the natural history museum. Price seemed reasonable compared to other two bedroom apartments we found.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Betina Dichmann - Posted Thu 01 Sep 2011

    Overall The Apartment Is Nice. My family and I have now been back in Denmark for weeks. We enjoyed our stay in London and we also enjoyed our stay in the apartment. It was a first time for us, normally we stay in hotels, but we all agree that from now on we prefer staying in apartments, so I am sure it will not be the last time you have us a guests. Overall the apartment is nice, but the carpet in the living area is very stained. Especially at the entrence to the kitchen and at the sitting area. I just wanted to mention it, as the apartment otherwise is nice.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Point West Apartments

    Mrs Helen - Posted Tue 30 Aug 2011

    Point West Apartment. The apartment is in a good location, close to the underground. Its very spacious and comfortable, having everything we needed for a few days in London.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    6 / 10

    Point West Apartments

    Miss Dianna - Posted Tue 23 Aug 2011

    Great Location!. We stayed at the Apartment from 12 Aug till 17 Aug, in two bedroom place. Location was great. Easy walk everywhere. I dont think we cought tube anywhere, but we like walking and we had a small baby and pram. Easy to get to Heathrow as well, just direct line. Facilities were fine. supermarkets close by. very secure. The only thing i could suggest is to have basic kitchen things like dishwashing powder, sponge, dishwashing liquid/soap. otherthen that it was pretty great.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

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