Check-in-London.com Booking Terms and Conditions
Bookings All rates stated on our website are per apartment and not per person.All London apartment rates are inclusive of VAT at the prevailing rate and service. For some properties there may be a reduced vat rate, usually 3% vat after 28 nights, this is confirmed at the time of booking. All apartment providers require that there is at least one person aged 18 or over is staying at the apartments for each booking. When you make a booking through check-in-london.com, the rates that you see on the website at the time you make the booking are the rates that we apply and confirm to you unless stated as being a 'guide' rate whereby we will confirm the price with the apartments and yourself before making the booking (unless otherwise requested). If there are any unforeseen changes or problems with your booking, we will automatically contact you first for your approval/instructions, before arranging an alternative booking for you. In the event that the apartment of your choice is fully booked or sold out at the time of submitting your booking request and credit card details, check-in-london.com will endeavour to offer you an alternative apartment of similar price, quality and location. We will not, of course, proceed with an alternative booking without seeking your prior approval. Shortly after you submit the secure online booking request form you will be notified by email or telephone and you will receive an email booking confirmation with the details of your booking and reference number. By submitting the secure online booking request you confirm that you have read and agreed to the individual apartment terms & conditions and the cancellation policy of the apartment you are booking. The email confirmation we send will include full booking details: your booking reference and the apartment's cancellation policy, address and telephone number, so you will have all the information you need. Your email confirmation will usually be with you the same day if you booked between 9:00 and 16:00 GMT, Monday to Friday. If you have booked outside of these times, your email notification will arrive the following morning, or on the following Monday if you booked during the weekend or after 16:00 GMT on Friday. We will always try to get the confirmation to you as soon as possible. If for any reason you are unable to access the email address you gave us in the booking request form, please email us using an alternative email address as soon as possible, stating your details, at info@check-in-london.com Alternatively, telephone us on +44 (0)843 289 8820 and ask for reservations. If you are unsure about anything, please take a look at the frequently asked questions (Faq's). If you require urgent confirmation of your booking, please feel free to contact us by any of the following methods: Tel (UK): 0843 289 8820 Fax (UK): 0207 691 7450 Tel (International): +44 (0)843 289 8820 Fax (International): +44 (0)207 691 7450 Email: info@check-in-london.com PaymentCheck-in-london.com does not charge customers anything for using our service and credit card details are used only by the apartments, in the process of booking the apartment(s) at your instruction. CancellationsEach individual apartment has its own cancellation policy, which you can read on that individual apartment's Rates web page,To cancel a reservation, please contact us as soon as possible by telephone or email, quoting your booking reference number (also contained within our email). We will then make the cancellation with the apartments. If you need to cancel a booking urgently, and it is outside our office hours, then we advise you to inform the apartment directly using the contact details you'll find on the confirmation email. If you fail to arrive at the apartment on your intended date of arrival without prior cancellation within the specified period, the apartment is entitled to charge your credit card. The amount of this cancellation charge depends upon the terms and conditions of the particular apartment. You can find this information on every individual apartment's Rates web page under the heading 'Apartment Terms and Conditions'. Should an accommodation provider have to alter or cancel a booking, provided that we are informed of it, we will do our utmost to inform you where is reasonably possible; at times it may not always be possible to contact you before your departure. In the event of the accommodation provider cancelling your booking, we have no liability to you with regards to making a refund or offering any compensation. The accommodation provider will be responsible for finding appropriate alternative accommodation of a similar standard and shall cover all additional costs incurred as a result of finding and transporting to such accommodation. Limitation of Liabilitycheck-in-london.com excludes all warranties, express or implied, relating to this website. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up to date or is suitable for any particular purpose. check-in-london.com shall not be liable for any loss or damage suffered as the result of the use of this website.In all cases, check-in-london.com acts only as a booking agent/ affiliate for the accommodation providers. The contract for the apartment and any services provided is between the guest and the accommodation provider. Check-in-london.com can not be held responsible for either party's actions or for any subsequent consequences of those actions. Check-in-london.com is not to be considered as a party in litigation, nor shall it or any of it's employees be required to be a party to any litigation arising directly or indirectly from the booking of accommodation. Our WebsiteAll apartment information and descriptions are supplied by the apartments featured and associates. Whilst we do our utmost to maintain accuracy and to check details wherever possible, check-in-london.com cannot be held liable for any errors or omissions that may arise, or be responsible or liable for any negligence in relation to information on or accessible from this website.Check-in-london.com also reserves the right to change information published on the site at any time, including rates, descriptions and photographs without prior notice. Check-in-london.com makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site. It cannot accept responsibility for any changes or closures to local amenities or attractions listed within the web site or literature. These terms do not affect consumer statutory rights. Check-in-london.com reserves the right to update any of its terms and conditions at any time, as may be required and as may be in line with the company's business. The onus is placed on all parties using the website to undertake adequate measures to ensure that they visit any such terms and conditions on a regular basis. By agreeing to use this site, it is implied that any such changes are accepted by any such third party, and that any such third party undertakes to comply with any such changes. |
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Booking Terms and Conditions
Booking Terms and Conditions
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Contact us for help and assistance with any queries you may have before, during and after your booking. Contact our specialist advisors on:
Tel : + 44 843 289 88 20
Email : info@check-in-london.com