How to Book with Check-in-london.com

How do I book a London serviced apartment?

If you have any questions or simply prefer to book by phone, you can call us on +44 (0)843 289 8820 and our advisors will be happy to help. Alternatively, it is quick and easy to submit a secure online booking request, as follows:

1. Once you have found the apartment you require, click the button and you will be taken to a secure online booking form.
2. Complete the booking form with the details required. It is important that you fill out all the fields. Once you are happy with your details, click the 'Book Now' on the second page for your details to be sent securely to check-in-london.com. *Important: On the booking form, please ensure that your email address is correct. If your email address is incorrectly typed in, we will be unable to respond to your request quickly.
3. Once you have pressed 'Book Now' and provided your details are all correct, you will be taken to an acknowledgment page. This is an automated process that guarantees that the details have been submitted.
4. Once your booking has been received, the apartment will be reserved, subject to availability. You will receive a confirmation e-mail telling you of your confirmed apartment booking and providing you with all the details you need. You will also receive a booking reference number and the address of the apartment. Note: Your email confirmation will usually be with you the same day if you booked between 9:00 and 16:30 GMT, Monday to Friday. If you have booked outside of these times, your email notification will arrive the following morning, or on the following Monday if you booked during the weekend or after 17:00 GMT on Friday. We will always try to get the confirmation to you as soon as possible.

How do I pay for the serviced apartment booking?

Most of the apartments on check-in-london.com can be booked in the same way as a hotel room. This involves using a credit card to guarantee, pay or part pay in advance for your reservation. You can find details of if, when and what you will be charged on the page under the header 'Apartment Terms and Conditions'. In many cases, your card will NOT be charged until you arrive at the apartment, where you can arrange to pay by card or cash - whichever method is appropriate to you and the apartment's reception.

For corporate or group bookings, we will always work with you to establish a payment method that suits you. Typically, this involves the apartment raising a pro-forma invoice for you, and arrangements can be made for part of the invoice amount to be paid upfront and the remaining amount to be paid closer to the departure date of the booking. For longer bookings, payment can often be made in instalments, for example on a monthly basis. 

Corporates, Group & Relocation accommodation bookings:

To make or discuss larger bookings, please email info@check-in-london.com or call us +44 (0)843 289 8820. For smaller bookings you may contact us in the same way, but you may also book online via the online booking request form (accessed by clicking on the button). This form does not require you to enter your credit card details.

Most apartments will require you to produce a method of payment upon arrival, as you would expect in a hotel, whether it be cash, more usually, credit card details. This is to cover any incidental costs you might incur, such as telephone calls.