Book with confidence
Because we guarantee you the best price...
When it comes to London, we won't be beaten on price. So be rest assured that you are getting the lowest possible price without compromising on quality or customer service when you book your stay with us.
How our Price Gurantee works:
Our price match guarantees that if you find a lower rate on another website within 24 hours of booking with us, for the exact same apartment, Check-in-London will match the rate or arrange to refund you the difference.
The guarantee applies only to all accommodation featured on www.check-in-london.com
Price match requests must be submitted to us within 24 hours of confirming your booking. Please note we are unable to process claims for bookings made within 7 days of your arrival date.
Check-in-London only price match to other UK websites.
The price match rate must be publicly available on the comparison website and must not require us to call, email or submit any communication with that website. Please e-mail the URL (address) of the webpage showing the lower price to firstname.lastname@example.org including your name and our booking reference.
The guarantee applies only to internet sites that have the exact accommodation supplier and identical accommodation type matching the same payment and cancellation rules and must be immediately available for the same dates where the service is priced accurately.
Price matches must be for the total cost and include any handling charges, booking fees, credit card fees and the like.
Any adjustments which require a refund will be issued back by the same method used to pay for the apartment or via suitable alternative methods.
Please contact us to verify lower rates found on other websites by calling +44 (0) 843 289 8820 or e-mail email@example.com
Our Price Guarantee does not apply if...
If you book on a website that doesn't reveal information about the accommodation you’ll be staying at until after you've booked.
If the rate you have booked includes membership rates, staff discounts, frequent stays discounts, loyalty points, promotional vouchers or any other "reward" type programmes that are available through the accommodation supplier.
If we are unable to match the competitor price and you consequently decide to cancel your booking with us, we will be happy to honour that request without a penalty.
Check-in-London reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.