Dolphin House Serviced Apartments - Check-in-London

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Dolphin House Apartments
Check-in-London awards a property a rating between 3 to 5 badges based on the standard, range of amenities, services and facilities available. The ratings are similar to hotel style ratings.

PLEASE NOTE: THIS PROPERTY IS CLOSED FOR REFURBISHMENT UNTIL 2024   Dolphin..

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Dolphin House Apartments

Check-in-London awards a property a rating between 3 to 5 badges based on the standard, range of amenities, services and facilities available. The ratings are similar to hotel style ratings.
Location:Victoria and Westminster

Chichester Street, London, SW1V 3LX View Map

Customer ratings
8.5 / 10
based on 68 reviews >>

Check Rates & Availability Facilities Room Types Booking Policies Ask a Question

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Description


PLEASE NOTE: THIS PROPERTY IS CLOSED FOR REFURBISHMENT UNTIL 2024

 

Dolphin House Serviced Apartments are situated in Victoria and Westminster near the River Thames, within a grand modern development overlooking a beautiful private garden square. a short walk from Tate Britain Museum, Buckingham Palace, Big Ben, Houses of Parliament and Westminster Abbey.

They are a short walk from Tate Britain Museum, Buckingham Palace, Big Ben, Houses of Parliament and Westminster Abbey.

Stations Pimlico, Victoria

All utility bills (electricity, heating, water)
Fresh linen & towels
24 hour emergency helpline
Fully equipped kitchen or kitchenette


  • Lifts
  • Wi-Fi
  • Washing Machine*
  • Twin Beds*
  • Luggage Room
  • * may apply to some rooms only

Availability


  • Duration (nights):
    7
    • Adults:
      16+ years
    • Teenagers:
      12-15 years
    • Children:
      2-11 years
    • Infants:
      0-23 months

  • Test Search

Contact us to check availability and book your London accommodation
+44 203 189 1269

Facilities: of Dolphin House Apartments

  • Business
    Work desks, Meeting rooms

  • Entertainment
    Flat screen TV, Freeview channels

  • General
    24 hour reception, 24 hour concierge, Free toiletries, Direct dial telephone, Electric fans (on request), Hairdryer, In-room safe, Ironing facilities, Laundry room on-site (free of charge), Emergency and maintenance service, Newspaper, Private gardens, Lifts, Secure entry system, Security, CCTV, Fitness centre, Hypnos super king size pocket-sprung zip & link beds,

  • Internet
    Free wireless internet

  • Kitchen
    Kitchenette or Full kitchen (available on request in some apartments), Dining table and chairs, Refrigerator, Microwave, Cooking utensils, Cutlery and crockery, Hob or stove, Toaster, Kettle, Coffee machines (Executive One Bedroom Apartments only), Washing machine (available on request in some apartments)

  • Parking
    On-site secure underground parking is subject to availability and must be pre-booked.

  • Services
    Maid service every 3 days, Linen and towel change twice a week.

Room Types

  • Studio Apartment
    Sleeps 2 • Combined living and sleeping area with LCD TV • Hypnos super king size pocket-sprung beds (twin beds on request) • One bathroom • Fully equipped pantry-style kitchenette • Washing machine (on request) • Approx Area: 30-35 m² (322-376 ft²)

  • Standard One Bedroom Apartment
    Sleeps 2 • One bedroom with Hypnos super king size pocket-sprung beds (twin beds on request) • One en-suite bathroom • Fully equipped kitchenette (full kitchen on request) • Living and dining room with LCD TV • Washing machine (on request) • Approx Area: 46 m² (495 ft²)

  • Executive One Bedroom Apartment
    Sleeps 2 • More spacious than Standard One Bedroom Apartment • One bedroom with Hypnos super king size pocket-sprung beds (twin beds on request) • One en-suite bathroom • Fully equipped kitchenette (full kitchen on request) • Living and dining room with LCD TV • Nespresso coffee machine • Daily towel change • Bathrobe & slippers and complimentary newspapers • Approx Area: 55 m² (592 ft²)

  • Two Bedroom One Bathroom Apartment
    Sleeps 4 • Two bedrooms with Hypnos super king size pocket-sprung beds (twin beds on request) • One bathroom • Fully fitted kitchen • Living and dining room with LCD TV • Washing machine (on request) • Approx Area: 65-70 m² (699-753 ft²)

  • Two Bedroom Two Bathroom Apartment
    Sleeps 4 • Two bedrooms with Hypnos super king size pocket-sprung beds (twin beds on request) • Two bathrooms • Fully fitted kitchen • Living and dining room with LCD TV • Washing machine (on request) • Approx Area: 65-70 m² (699-753 ft²)

  • Three Bedroom Apartment
    Sleeps 6 • Three bedrooms with Hypnos super king size pocket-sprung beds (twin beds on request) • Three bathrooms • Fully fitted kitchen • Living and dining room with LCD TV • Washing machine (on request) • Approx Area: 135 m² (1453 ft²)

  • Triple Two Bedroom Apartment
    Sleeps 3 • One bedroom with double bed • One bedroom with single bed • One bathroom • Kitchenette • Living and dining room with LCD TV

Policies of Dolphin House Apartments

  • Cancellations / Amendments For bookings made at Best Available rates, the following policy applies:
    For stays of 1-14 nights - Notice of cancellation must be received 24 hours prior to arrival to avoid facing a cancellation charge. Cancellations received less than 24 hours prior to arrival will be subject to a cancellation fee equal to 1 night's stay.
    For stays of 15+ nights - Notice of cancellation must be received at least 15 days prior to arrival to avoid a cancellation charge. Cancellations received less than 15 days prior to arrival will be subject to a cancellation fee equal to 10 night's stay.


    For bookings made at Advance Purchase rates, the following policy applies:
    Bookings are Non-refundable, Non-exchangeable, Non-cancellable. Full payment is due at the time of booking confirmation.
  • Check-in From 15.00
  • Check-out Before 11.00
  • Children Baby cots (extra charge), High chairs available,
  • Extra Beds Extra foldaway bed available (extra charge)
  • Key Collection 24 hour reception
  • Other On site restaurant is currently closed (2021).
  • Payment For stays upto 59 nights - Full payment charged to your card once your booking is confirmed.
    For stays of more than 60 nights - Payment terms will be discussed at the time of booking.
    For bookings made at Non-Refundable rates - Full payment is due at the time of confirmation.

  • Security Deposit For stays of 1-14 nights - Credit card authorisation will be required upon arrival.
    For stays of 15 nights and over - A deposit of £250.00 per apartment will be required upon arrival to cover any incidental expenses or damages. This will be refunded one week after departure, if no expenses are incurred.
  • Smoking No smoking

Additional Information

Formerly known as The Dolphin Square Hotel, this magnificent property is truly unique with a history dating back to 1857 and a complex of over 13 buildings overlooking a beautifully landscaped courtyard garden.

Dolphin House Apartments Reviews

Back to Property >>
  • Overall rating for Dolphin House Apartments (from 68 reviews)

    Range of facilities:
    8.6
    Location:
    8.6
    Customer service:
    8.6
    Cleanliness & Comfort:
    8.6
    Value for money:
    8.5
    Recommended:
    68
    0
    Average Customer Rating
    8.5 / 10
    based on 68 reviews

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Faiza Seidu Weni , Ghana - Posted Fri 07 Jan 2022

    Apartment Name : Dolphin House Apartments Would you recommend this property to others? : Yes Would you recommend Check-in-London to others? : Yes How was your booking experience with us? : Excellent
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    9
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    6 / 10

    Dolphin House Apartments

    Juli Hall, United States - Posted Tue 14 Sep 2021

    WiFi: 10/ 10 Would you recommend this property to others?: Yes Any comments about the apartment in particular?: Couldn't get the TV to get more than one channel. Would you recommend Check-in-London to others?: Yes
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    10
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Annelize, South Africa - Posted Tue 04 Jun 2019

    Dolphin House tops! Would you recommend this accommodation to others?: Yes Any comments about your stay: Convenient location, friendly staff. Would you recommend Check-in-London to others?: Yes Any comments about our service: Gavin is amazing! Thank you!
    Range of facilities:
    9
    Location:
    10
    Value for money:
    9
    Customer service:
    10
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Annelize Nienaber, South Africa - Posted Thu 04 Jan 2018

    Pleasant, value-for-money place to stay.
    Range of facilities:
    10
    Location:
    9
    Value for money:
    10
    Customer service:
    8
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Penelope Warrell-King, United States - Posted Mon 28 Aug 2017

    No comments
    Range of facilities:
    10
    Location:
    10
    Value for money:
    9
    Customer service:
    9
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Elspeth - Posted Sat 10 Jun 2017

    Really nice flats with services to match and a superb range of property facilities. Will definitely stay here again.
    Range of facilities:
    9
    Location:
    7
    Value for money:
    9
    Customer service:
    9
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Rehana - Posted Wed 24 May 2017

    Very reasonable serviced apartments and really nice staff. Thank you Dolphin House and Check-in-London.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    9
    Customer service:
    9
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Annelize Nienaber, South Africa - Posted Thu 11 May 2017

    Excellent hotel - a home away from home..
    Range of facilities:
    9
    Location:
    8
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    7 / 10

    Dolphin House Apartments

    Susan Watson, United Kingdom - Posted Sat 24 Dec 2016

    "We reallu enjoyed our stay - family weekend with 3 apartments. I booked early and specially asked for the 3 apartments to be in close proximity (very important) - you said you would try, but no guarantee. The studio flat was a long way from the other two, which spoilt the ambience of our stay. The lighting in all the apartments was very poor - particularly the lounge areas wher you needed good light for reading - need to install better wall lights in the right places and dimmer switches to be able to vary the mood. Also, lights by the beds should be better focussed for reading in bed. . "
    Range of facilities:
    10
    Location:
    10
    Value for money:
    8
    Customer service:
    10
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Kate - Posted Wed 21 Dec 2016

    .
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Zaki Daj, Saudi Arabia - Posted Wed 13 Apr 2016

    "The photos on the website is not the reflection of reality. The apartment is smaller than I expected and the kitchen is tiny , I could hardly fit in .. "
    Range of facilities:
    10
    Location:
    9
    Value for money:
    8
    Customer service:
    4
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Moira Costantini, Brazil - Posted Wed 06 Jan 2016

    We thouroughly enjoyed our stay at Dolphin! .
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Leon Bennetts, Netherlands - Posted Sun 22 Mar 2015

    We asked for washing machine in apartment - they obliged. Free laundry on site anyway though. Small shop on site. Close to two bus routes, which take you to some London sights. Also takes you past large Sainsbury market. Easy walk from Pimlico. We did it with suitcases. Superior linen and bed.
    Range of facilities:
    9
    Location:
    9
    Value for money:
    9
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    3 / 10

    Dolphin House Apartments

    patricia harris, United States - Posted Tue 05 Aug 2014

    re. No frying pans to cook with and was told they do not provide the things I had asked for. I did not know we were going camping and needed to bring our own things. Asked to talk to manager and was to he would be in the next day at 8:00, called at 8:10 and was told he was only in on Sundays. No wonder there are so many problems. Staff was very helpful for other things. Michael was very helpful especially after we go there and had so many problems. Thanks again to him
    Range of facilities:
    3
    Location:
    5
    Value for money:
    3
    Customer service:
    8
    Cleanliness & Comfort:
    7
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Philip Winter, United Kingdom - Posted Thu 12 Jun 2014

    already recommended these apartments to friends and family, love clean spacious apartments in a brilliant location.
    Range of facilities:
    9
    Location:
    10
    Value for money:
    9
    Customer service:
    8
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Cheryl Macrae, United States - Posted Wed 28 May 2014

    We loved the location. Asked for 2 kings, got 1 king and a double. The door on the kitchen was spring loaded and we all ended up with bruises. We opened the window in bedroom one night, only to discover the room filled with smoke as it was above the entrance door where everyone smoked.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    7
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Andy Bird, United Kingdom - Posted Tue 06 May 2014

    Great apartment.. really happy with the stay
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Walter McKay, South Africa - Posted Thu 24 Apr 2014

    Clean & a comfortable. Well-located.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    9
    Customer service:
    8
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Peter Boal, Australia - Posted Thu 04 Jul 2013

    The apartment and building were very comfortable and welcoming. It was nice to use the pool etc, and the location was very convenient. The staff were friendly
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Anthony Cullen - Posted Wed 12 Jun 2013

    The appartment and location were fantastic.The resturant and its staff we great. The stores inside the complex were a great convience (these included, newsagent, super market, pharmacy and fruit stall). Large appartment and living spaces, separate bathrooms for each bedroom was good. unfortunatly, stay soured by a lift that did not work for the five days we stayed at Dolphin House, we had a 3 year old and a 65 year old who has had knee replacement and this made it difficult. The room and location were fantastic, right in the heart of London..., we will be back.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Sally - Posted Wed 15 May 2013

    Dolphin House Appartments . I had researched the location I wanted in London and the Pimlico Dolphin House Apartment was wonderfully situated . Its very closeto central London , the tube and the bus give great access to everthing . More thatn this Pimlic a quiet oasis away from the crowds andthe appartments include access to a good in house restaurant and health centre .Reception service was excellant , the staff was really helpful . The appartments varied , we stayed in 2 , both had kitchens but the first was definitely more spacious than the second . The beds were comfy, so were the sofas and we were able to feel settled and well looked after as the appartments were serviced.Our only complaint was that the heating was so high and like most of the residents we had to open the windows high , nice large sash windows but a waste of power. Being from Aussie land we expected to feel the cold but it was just the contrary, All in all it was a really good syay by far preferable to a hotel and reasonably priced and we will go back again . Cheers Sally & Paul , Adelaide South Australia
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    6 / 10

    Dolphin House Apartments

    Mary - Posted Sun 07 Apr 2013

    One Bed Apartment. Apartment was warm and clean, though air was a little stale. Beds were comfortable and the kitchen area was clean and adequate. It was situated quite near tube which was good. I was disappointed that the website pictures did not give an accurate sense of the size of the building and it was like staying in any high rise hotel. Corridors were dull and off-putting. We were not aware that a deposit would be required in cash. Overall it was fine though with the price I thought it would have been more private and plush
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Steve - Posted Wed 27 Feb 2013

    Dolphin Square. Generally, very pleased with our stay however our apartment was pretty much directly over the bar area where on one evening there was a lot of noise/music from a party which went on until 1am. After complaining the music was turned down a bit. We would happily stay again but would possibly ask for an apartment away from this area although we were told this was generally not the norm. Apparently one guest had invited 20 friends back to their apartment and when there were some complaints they were moved down to the bar area.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Enas - Posted Tue 26 Feb 2013

    Wonderful Hotel. We were impressed with the standards of the services through-out our stay. The flat was clean, tidy and well equipped for everything one could need. The staff was very helpful and attentive. The only downside is the location which has limited bars and restuarants around, but the tube station located a few meters away was more than enough to compensate.
    Range of facilities:
    10
    Location:
    8
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Paul - Posted Fri 04 Jan 2013

    Great Value For Money. We had a great experience at Dolphin House for our week's stay. The location is wonderful:close to Pimlico metro and Victoria station, walking distances to many grocery and wine stores, restaurants, the Tate Gallery and the Thames. The facilities are great too with a fully equipped gym, good sized swimming pool, hamman and sauna as well as restaurant on site. The staff were friendly and helpful. Would highly recommend this as an alternate to any hotel in London.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Rakhi - Posted Fri 04 Jan 2013

    More space and services than I expected. Good apartments.
    Range of facilities:
    9
    Location:
    10
    Value for money:
    8
    Customer service:
    9
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Annelize - Posted Tue 09 Oct 2012

    Fantastic!. Great place to stay - clean, comfortable and conveniently located. Only downside was lack of a kettle and milk upon arrival in our room!
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Judith - Posted Sun 30 Sep 2012

    Excellent Stay And Service. Our stay at the Dolphin was excellent. The apartment was in a great location, large, well furnished and serviced regularly. The unit was virtually sound proof from outside noise and hotel noise. The staff was friendly and accommodating and when we had to lengthen our stay, they made it possible on short notice. The supermarket downstairs assisted us having the things we had "run out" of, without going to the large grocery store until it was convenient. The washing facilities were very handy. The only disappointment was the pool - it was a private gym and spa so there was one lane we could access as guests of the hotel. The rest of the pool was cordoned off for lane swimming and swimming lessons. We would be happy to styay there again.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Eduardo A. - Posted Wed 19 Sep 2012

    Almost Perfect. Everything was fine, just couple of subjects to improve, the complex restaurant does not match with the apts service level, at the apt, the table was too small for 4 hosts and main bathroom window was opened locked which made bathroom sometimes a cold place.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    5 / 10

    Dolphin House Apartments

    Julia - Posted Tue 21 Aug 2012

    Deeply Disappointing. We stayed at Dolphin House for the Olympics and I have to say it was the only disappointing thing about our whole Olympic experience. Issues such as the particulalry noxious odour on the street outside, the flooding of our apartment by the cleaner and the original handling of that situation (they locked us out of our room so that we would have to schlepp down to reception to find out what the problem was rather than be confronted with the sight), the fact that cleaning did not include washing up, the fact that despite there being a dry cleaner on site who charged reasonable rates, the rates for room serviced laundry were extreme, the fact it was cheaper to buy an entire month of Wifi access (65) than two weeks, the fact we had to pay for wifi at all given that they had put a 17 night stay minimum on our booking (we were not and did not stay for that amount of time), the fact the pool was rammed so despite being one of the main reasons we booked Dolphin House we never used it, the lack of amenities (only shampoo, body wash and soap) meant I had to go out and buy stuff that I have taken for granted everywhere else I've stayed, the fact that it took 4 goes of running the bath before the water went clear as opposed to brown, and the bath towels were tiny (and no robes). The upside was that without us asking they did give us one night free as an apology for the flooding issue, but don't forget, it was a free night to them anyway as we weren't staying the full stay. As our schedule was jam packed solid whilst we were there we didn't have time to take up these issues with the hotel (one of the reasons we were so put out about being locked out of the room after they flooded it was it was time we didn't have and we ended up being late for our evening plans, not to mention the room smelled horrible after that!) But we've stayed at other serviced apartments in London before and this was by far the worst.
    Range of facilities:
    5
    Location:
    5
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Khaled - Posted Wed 18 Jul 2012

    Amazing Appartment And Friendly Staff. Amazing appartment and friendly staff
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Prof Annelize - Posted Mon 09 Jul 2012

    Excellent!. Excellent service and professional people - very good value for money!
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Pontus - Posted Sun 08 Jul 2012

    Good Stuff!. The (studio) apartment was pleasantly spacious, clean, quiet and functional. I think that the establishment offers very good value for money in a great location. Only minor downsides would be (1) TV does not have sports channels (!) and (2) Internet not included in the cost of the appartment
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    6 / 10

    Dolphin House Apartments

    Kyran - Posted Wed 20 Jun 2012

    Good, But Some Ideas For Improvement. This is a good location. I like the room, furnishings etc. what what have made it great would have been my dishes/plates being washed and room service from the bar and grill.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Ann E. - Posted Sat 09 Jun 2012

    Happy Stay At Dolphin Square. We had a very good experience at the Dolphin Sqyare Apartments. The staff was extremely helpful and the accommodations were quite comfortable. We were there during the Jubilee celebrations and were pleased to have such easy access to the Underground also, which was only a couple of blooks away.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Joseph - Posted Wed 30 May 2012

    2 Bedroom/1Bath. The unit was in a good location. It was clean. My son thought the bed was comfortable. They kept our luggage past checking out till we headed to the airport. Only complaint is the fitness center is limited in its hours.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Gordan - Posted Thu 26 Apr 2012

    Excellent Service. This company bent over backwards to find me real quality accommodation at an extremely competitive price. Better than the three others I approached and a result.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Robyn M - Posted Tue 29 Nov 2011

    Good Priced Apartments For London. Our flat seemed pretty clean and fresh and we had no problems as such during our stay. Good priced apartments for London.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Lois - Posted Tue 29 Nov 2011

    Really Liked Our Apartment. We really liked our apartment and thought it was very reasonably priced. we were also particularily pleased to all stay together and had enough space for luggage and things. Although we did not have enough time to enjoy all the facilities offered in the block, we still found it to be a nice retreat tucked away in the heart of London. Highly recommended to all.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Mr Parkar - Posted Tue 29 Nov 2011

    Very Well Managed Apartments. we were upgraded to a deluxe apartment which was quite nice and had a great view. the apartment itself was well laid out and neatly presented. the building was very well managed and had some beautifully manicured lawns. a refreshing change from dingy hectic hotels that i have stayed in previously.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Ann-Marie - Posted Tue 29 Nov 2011

    Excellent Short Term Accommdation. this complex of apartments was quite close to many attractions and provided a very convenient base for our short trip to london. top quality furniture and decor and very good range of onsite facilities.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Nobert - Posted Tue 29 Nov 2011

    Really Nice Stay At The Dolphin House. we had a really nice stay at the dolphin house. the rooms were very well mantained and the maid cleaned the apartment regularily. the sstaff were accommodating and the building had things like a swimming pool and convinience store which i though was an added bonus. did not the fact that internet was not included.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Tokunbo - Posted Tue 29 Nov 2011

    Will Surely Stay Again. good accommodation and nice facilities. will surely stay again
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Ahmad R - Posted Tue 29 Nov 2011

    Cheaper Than Other Hotels. Great location and cleaned apartment , much cheaper than some other hotel apartment in the area. Only issue i had was the apartment was alittle hot and the fans provided did not help too much.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Doherty - Posted Tue 29 Nov 2011

    Ideal For A Short Holiday. these apartments really ticked our boxes, the check-in was open till late and everything was within a short walk away including the tube. we could walk to the thames river and tate britan and we had such a lovely view of the gardens. there are also shops onsite which we did not explore but it was nice to know they were there incase we needed anything. superb choice.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Jihasi - Posted Tue 29 Nov 2011

    Enjoyable Holiday. checkin was quite easy and the apartment was just great. we found it easy to travel to the heart of london using the public transport nearby and had a really enjoyable 6 day holiday in London. thanks
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    6 / 10

    Dolphin House Apartments

    Neils - Posted Tue 29 Nov 2011

    Tidy And Peaceful Stay. booked a studio for my short stay in london. the area was a nice peaceful residential place with shops and restaurants around the corner, quite nice. The apartment was tidy but had a very small kitchen area.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Hajal - Posted Tue 29 Nov 2011

    Nice And Spacious. our apartment was very nice and spacious for london terms in my experience. I found the staff friendly and the amenities on the premises were excellent. many nearby shops and a tube station made it quite a convenient location too
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Kira - Posted Tue 29 Nov 2011

    Great Stay In London. these hotel style flats are just what we were looking for, although we would have prefered to be closer to central London, the train ride was only 10 mins to piccaddilly circus and we had a great stay during our visit to london.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Mrs Holland - Posted Tue 29 Nov 2011

    The Bed Was Really Comfortable. the bed was of a really good quality and that is really important to me so Iwas very pleased with my stay. the kitchen could do a little updating but overall great property.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Marco - Posted Tue 29 Nov 2011

    Good Onsite Facilities For London. Ive stayed here a few times already and had a good experience each time. Its like a private development and I like all the facilities on-site.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Sheena - Posted Tue 29 Nov 2011

    Good Value Apartment. good value apartment within a close distance from the city center
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    9 / 10

    Dolphin House Apartments

    Steven - Posted Thu 22 Sep 2011

    Very well furnished apartment rental. All the staff offered a welcoming and friendly experience.
    Range of facilities:
    8
    Location:
    9
    Value for money:
    8
    Customer service:
    9
    Cleanliness & Comfort:
    9
    Would You Recommend?

  • Overall Score
    5 / 10

    Dolphin House Apartments

    Lee - Posted Thu 01 Sep 2011

    Overpriced But Good Location. Pretty over priced for a poorly stocked kitchen in terms of cooking pots/fry pans etc. The building felt a bit run down the furnishings we modern but nothing flash. The cold tap in our kitchen didn't work for most of our three week stay despite calls to reception and visits from maintenance.No laundry facilities in our apartment which meant a trek to the poorly maintained laundry in the basement (approx 50% of the washers/dryers would be working on a given day).Location was good though with easy access to the Victoria line for quick tube access to the rest of the city. Bar and grill on site was tasty but expensive.
    Range of facilities:
    5
    Location:
    8
    Value for money:
    5
    Customer service:
    5
    Cleanliness & Comfort:
    5
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Nick Ashby - Posted Wed 31 Aug 2011

    Many Thanks For Your Kind Attention. Many thanks for your kind attention - please forward to your feedback file our total satisfaction with the way and timeliness with which you have responded to our changing requests. It has been a pleasure dealing with you
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    6 / 10

    Dolphin House Apartments

    Business Traveller - Posted Wed 31 Aug 2011

    Slow Internet. The Internet was a bit slow. The bathroom was very cold as there was no heating. There were a couple of maintenance issues - the bathroom sink plug did not work and the shower broke - but both were fixed within 48 hours. 

The staff were excellent and very helpful and professional.
    Range of facilities:
    6
    Location:
    6
    Value for money:
    6
    Customer service:
    6
    Cleanliness & Comfort:
    6
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Dave Lawrence - Posted Wed 31 Aug 2011

    Think This Is 3Rd Time I Have Booked With You. . Think this is 3rd time I have booked with you. Customer services and range of facilities was very good. Included breakfast was disappointing but package was still good value.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Leo Brown - Posted Wed 31 Aug 2011

    Really High Quality Serviced Apartment . Really high quality serviced apartment in London Zone 1 with all modern amenities. Very spacious apartments (considering the location). Just 2-3 minutes from PIMLICO underground station and 1-2 minutes from PIMLICO bus stops. Shopping centre has supermarkets and a grocery store where you can buy all you need from food to wine etc at reasonable prices. A downside to our stay is.. the kitchenette in the last room (507) we stayed had no extractor fan for cooking fumes.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Andrea - Posted Wed 31 Aug 2011

    Like A Hotel. Our apartment was very comfortable and convenient with nice decor. The building is like a hotel with great facilities like a reception, swimingpool,gym and a restaurant. Nearby area is nice with restaurants and grocery shops and pimlico train station is closeby. We had an issue with the hot water on one day, but it was quickly repaired.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Mira L - Posted Wed 31 Aug 2011

    Our Second Visit, A Good Stay Again. We stayed in the dolphin one year back and were so happy that we decided to stay here again this year during our two week holiday in London. We found it difficult to find a better deal and second time around we still enjoyed our stay and had an overall smooth experience. We were lucky to get the breakfast included in the price this time around and also used the facilities like pool and gym. A top london accommodation in my eyes.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    10 / 10

    Dolphin House Apartments

    Rudy - Posted Wed 31 Aug 2011

    Very Satisfied. I stayed in a two bedroom apartment at the dolphin house apartments in june 2011. The apartment was more spacious than other places we had experienced in London and also came with daily cleaning which was great. My family (wife and children) found it very comfortable with two bedrooms and two bathrooms. The location was convenient although not very central. We could walk to the River Thames and Tate museum but other than that you have to take a taxi or tube to see anything else. The breakfast selection was nice and the building staff were friendly and helpful. Recommended for families.
    Range of facilities:
    10
    Location:
    10
    Value for money:
    10
    Customer service:
    10
    Cleanliness & Comfort:
    10
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Salim H - Posted Wed 31 Aug 2011

    Great Apartment In A Nice Area. Dolphin Apartments were a good choice for our family. We liked the apartment, it was comforable and clean and close to tube station.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Julia Sani - Posted Wed 31 Aug 2011

    Comfortable Stay With Good Building Facilities. We stayed at the dolphin for eleven days and found it quite enjoyable. The beds were unbelivably comfortable and the apartment was overall clean and spacious. The kitchen(ette) did seem small but then again we only ever used the microwave and fridge and ate out most of the time. We also used the gym and swimming pool facilities which were great and included in the price. We had read all about the plane noise but did not find it to be an issue with our stay.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    S Andrews - Posted Sun 28 Aug 2011

    Real Home From Home. Booked our stay through check-in-london and were very pleased with the prompt service, thank you guys, The Dolphin House worked out perfect for our needs. Check in can be improved, we arrived after a long flight from Sydney at 09.30 hrs only to be reminded check in time is 3pm. After making a fuss at reception another member of staff seemed more understanding a told us to leave our bags they called housekeeping we got into our room 30 minutes later. While Iunderstand check in time is there for a reason, they could have alteast kept our bags? in the first place. The apartment building and adjoining facilities are very clean and well maintained everywhere we went, the actuall apartment was warm with lovely bedding and a nice living room to relax in. The lighting in the living room can be improved other than that a great place to stay and excellent value overall.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Sam Odeba - Posted Sun 28 Aug 2011

    Enjoyed The Dolphin House. I was attending a few events near Green Park and chose to stay at these apartment for their close proximity. Check-in was smooth and the female receptionist gave me a good explanation of the facilities on site. After getting the lifts I had a good walk to my room (end of the corridor?) and found the corridors somewhat sterlie but clean. The apartment itself was spacious for a studio and well laid out - a small kitchnette in one corner, nice tv unit which seemed to be very complicated for my understanding. A phone call to reception to find out how to figure this out and a gentleman came up and helped me promptly. Good stay overall.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Donna Barry - Posted Sun 28 Aug 2011

    Pleasant Stay. I was booked into Dolphin House by a colleague in July, which I must say is in a very good location for Westminster and St James, quiet and peacefull but not too far out. I enjoyed my stay in the deluxe apartment which has a spacious living room and a very comfy bed. While the gym and pool were a great benefit I found at times the place very busy especially on weekdays. Since I was staying for a month the supermarket and shops downstairs became very handy but venturing out in the local area I found a very nice italian deli. Overall the staff are friendly and I would definetly stay again.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    Bryan Hutchings - Posted Wed 17 Aug 2011

    Brilliant Stay. We stayed at the dolphin for 8 nights during our break in London, Check in was smooth and the staff were plesant. Our room was spacious and the outdoor gardens looked beautiful on a sunny day. My only concern initially was the location but being 2 stops from Mayfair was not that bad afterall.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

  • Overall Score
    8 / 10

    Dolphin House Apartments

    James - Posted Fri 12 Aug 2011

    Dolphin House Apartments. We thoroughly enjoyed our stay a the above apts. They were close to Pimlico underground station. The only comment I would make is that the kitchen was extremely small. Only one person could comfortably use it at one time so cooking a meal would be a problem. Other than that it was very spacious and with daily maid service kept very clean and tidy. Unfotunately the apts are situated on the flight path to Heathrow so double glazing or air conditioning would be beneficial.Booking though Check-in-london.com could not have been easier and the service very efficient.
    Range of facilities:
    8
    Location:
    8
    Value for money:
    8
    Customer service:
    8
    Cleanliness & Comfort:
    8
    Would You Recommend?

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