BOOK
After you have selected the right apartment for your stay click Check Availability or Book Now to proceed with your booking.
Review your booking details then enter in your Name, Phone & Telephone Number before you continue on to a Secure Online Booking Form. It is important that you fill out all the fields in order to reserve your apartment.
Once you have completed all your details click Book Now for your details to be sent securely to Check-in-London.com. You will be sent an automated email to confirm that we have received your details and will be processing your booking as quickly as soon as possible.
*Important: Please ensure that your email address is correct. If your email address is incorrectly typed in, we will be unable to respond to your request quickly.
CONFIRMATION
If the accommodation you have chosen "On Request" options will be checked for availability by our team before your booking can be confirmed. "Instant Booking" options can be booked and confirmed instantly online.
After your booking has been received, the apartment will be reserved, subject to availability. You will receive a confirmation e-mail telling you of your confirmed apartment booking and providing you with all the details you need.
You will also receive a booking reference number and the address of the apartment. Note: Your email confirmation will usually be with you the same day if you booked between 9:00 and 16:30 GMT, Monday to Friday.
If you have booked outside of these times, your email notification will arrive the following morning, or on the following Monday if you booked during the weekend or after 17:00 GMT on Friday. We will always try to send the confirmation to you as soon as possible.
When your booking is confirmed, your credit card will be charged in accordance with the booking policy of the particular accommodation you have chosen. Some apartments will require part or full payment in advance, while others will not charge you until you arrive at the apartment.
Most apartments will require you to produce a method of payment upon arrival, as you would expect in a hotel, whether it be cash, more usually, credit card details. This is to cover any incidental costs you might incur, such as telephone calls.
ENJOY YOUR STAY
All set, Great. Then all that's left for us to do is to wish you a comfortable and enjoyable stay London. If you need any more assistance during your stay please do not hesitate to contact us.
GROUPS
To make or discuss Corporate, Group & Relocation Accommodation bookings:
For corporate or group bookings, we will always work with you to establish a payment method that suits you. Typically, this involves the apartment raising a pro-forma invoice for you, and arrangements can be made for part of the invoice amount to be paid upfront and the remaining amount to be paid closer to the departure date of the booking. For longer bookings, payment can often be made in instalments, for example on a monthly basis.
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