How to book a Serviced Apartment

Our website is designed to help make booking a serviced apartment as easy as possible. You can browse through the various pages we have about the city, neighbourhoods and attractions, use our red search box across the site to instantly see what prices are available for your dates and preferences, or simply get in touch with us by email, phone or live chat to discuss your specific requirements and let our local experts take it from there.


Search for an apartment, an area or an attraction
to see rates for your dates and number of guests.

Search for our latest special offers
and last minute discounts

Search for an apartment using the markers
of our map which features nearby attractions

Search for an apartments with our
neighbourhoods guides


After you have selected the right apartment for your stay click Check Availability or Book Now to proceed with your booking.

Review your booking details then enter in your Name, Phone & Telephone Number before you continue on to a Secure Online Booking Form. It is important that you fill out all the fields in order to reserve your apartment.

Once you have completed all your details click Book Now for your details to be sent securely to You will be sent an automated email to confirm that we have received your details and will be processing your booking as quickly as soon as possible.

*Important: Please ensure that your email address is correct. If your email address is incorrectly typed in, we will be unable to respond to your request quickly.



If the accommodation you have chosen "On Request" options will be checked for availability by our team before your booking can be confirmed. "Instant Booking" options can be booked and confirmed instantly online.

After your booking has been received, the apartment will be reserved, subject to availability. You will receive a confirmation e-mail telling you of your confirmed apartment booking and providing you with all the details you need.

You will also receive a booking reference number and the address of the apartment. Note: Your email confirmation will usually be with you the same day if you booked between 9:00 and 16:30 GMT, Monday to Friday.

If you have booked outside of these times, your email notification will arrive the following morning, or on the following Monday if you booked during the weekend or after 17:00 GMT on Friday. We will always try to send the confirmation to you as soon as possible.

When your booking is confirmed, your credit card will be charged in accordance with the booking policy of the particular accommodation you have chosen. Some apartments will require part or full payment in advance, while others will not charge you until you arrive at the apartment.

Most apartments will require you to produce a method of payment upon arrival, as you would expect in a hotel, whether it be cash, more usually, credit card details. This is to cover any incidental costs you might incur, such as telephone calls.



All set, Great. Then all that's left for us to do is to wish you a comfortable and enjoyable stay London. If you need any more assistance during your stay please do not hesitate to contact us.



To make or discuss Corporate, Group & Relocation Accommodation bookings:
For corporate or group bookings, we will always work with you to establish a payment method that suits you. Typically, this involves the apartment raising a pro-forma invoice for you, and arrangements can be made for part of the invoice amount to be paid upfront and the remaining amount to be paid closer to the departure date of the booking. For longer bookings, payment can often be made in instalments, for example on a monthly basis.



Related links:

Serviced apartments London, Short let apartments London, Cheap apartments in London, London vacation rentals, Short term accommodation London, Self catering accommodation London

How to use this list?

  • Search for rates and availability for the dates of your stay
  • Click "Add to List" next to the accommodation you want to add in this section
  • Then follow the instructions to save your lists or send via email
  • You can also click "Prepare Brochure" if you would like to download a brochure of your lists
  • Don't forget you can view your lists and quotes at anytime by logging in to your "My Account" area
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