About Check-in-London

About Us

Check-in-London.com was founded in 2009 to help people find great quality home from home experiences for business trips, short stays and relocations. Our award-winning London-based team takes pride in the high level of customer service we deliver and the way we personalise every detail of the stay. This helps us match your needs perfectly with the best available accommodation.

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Who we are

Our office is based in Hammersmith, London and our main mission is to help people find great quality home from home experiences for short lets, business trips, corporate housing and relocations.

Our unique local knowledge combined with our personalised, reliable and caring customer service is what we believe is the reason for our success so far.

We work directly with accommodation providers instead of using third party connections which enables us to bring you not only the best rates, but also favourable terms, flexibility with requests and faster response times.

All our staff regularly check all the apartments we feature in our hand-picked portfolio of serviced apartments, aparthotels and corporate housing to ensure they are
professionally managed, reliable, safe and offer great value.

We're London based, but we've also helped our clients book serviced apartments in cities like Paris, Dublin and New York.

Our team




Trusted Specialists

We are dedicated serviced apartment specialists and have extensive knowledge and experience within this sector. Every member of our team has visited the apartments in person, reviews client feedback and nurtures supplier partnerships. We have booked over 500,000 room nights and counting.


Relocate awardsCheck-in-London Shortlisted for Best Social Media Award 2022 Shortyz 2022 - Check-in-London



Quality Accredited

We are members of The ASAP with ISAAP Accreditation since 2016. High standards of customer service, reliability and safety is of paramount importance to us.


Caring & Unbiased

We go the extra mile to make sure everything with your booking goes as smoothly as possible. We are also honest about any pain points and restrictions that may affect your stay and are helpful and hands-on when things don't go as planned. Our priority is focused on what is right for you and your needs. This always results in great stays, repeat bookings and closer relationships between you, us and our partners which is a win-win for everyone.



Our customer care team


What we do

  • Thorough apartment expertise
  • Indepth market knowledge
  • Fast communication
  • Detailed proposals
  • Viewings arranged
  • Clear terms explained
  • Exclusive deals
  • Lowest price always
  • Flexible payment solutions
  • Helpful point of contact throughout


Get help with your serviced apartment options



"I was moving from abroad in the middle of a global pandemic and had to choose an apartment without seeing it in person. Gavin was amazing, really helpful and we got a great outcome and love our flat."

Gemma Passant



"Sorted out all the hassle of finding the right type of apartment in the right location for my purposes (Close to where I was working - the City, and close to transport links to get home at the weekends)."
Customer review photo
Patrick O'Dwyer
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"Thank you for your understanding, support, and hard work to make this assignment a fruitful and successful one for our company."

Darryl Parker
Darryl Parker
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