Our Testimonials

Read what our client's have to say about their serviced apartment stays with us.

Serviced apartment review

"Great customer service and professional advice"

Prof. Annelize Nienaber
Professor of International Law & Bioethics, University of Pretoria

Stayed at Dolphin House Apartments

Tell us a bit about what you do and where you are based?

I am a university professor and head of an academic department. I lecture in international law and also bioethics at the University of Pretoria. I am based in Pretoria, South Africa. I specialise in research ethics in medical research: because of this, I am the deputy-chair of a health research ethics committee - I am one of those people who decide which medication is safe to test on humans..

How did you hear about Check-in-London?

I got to know Check-in-London quite by accident: Years ago (you will see from my photo I am no Spring-chicken, I was searching for a good price on a London apartment and - voila, there you were. I immediately made contact and got a really great deal! There was no seperating us from then on ...!.

Describe your experience with Check-in-London in 3 words?

Great customer service and professional advice (6 words ;-))

What features/services about using Check-in-London do you find were the most useful?

They offer a great variety of serviced apartments to suit every budget (which suits me as sometimes I have the university's money to spend, and sometimes only my own). I also like the friendly staff - Gavin is a star and I have come to regard him as my friend! He was so caring and helpful when I emailed rather historically from Seattle recently when my flight was delayed due to fog (though I saw no sign of fog anywhere ...) - all the staff at Check-in-London really are very knowledgeable about the properties as well. And, of course, the great prices they can get me on the properties is a big plus for me.

How did Check-in-London make a difference to your stay, would you recommend us to others?

Check-in-London makes a difference to my stay due to their friendly staff and their knowledge about London and which properties will suit which kind of traveller - they really offer friendly, professional and local advice.

What makes a great serviced apartment stay or what's most important to you when booking accommodation?

A great serviced apartment stay for me is one where I do not have to worry about anything - I know that the apartment will be a real home away from home for me for a short while. Of course, what is important to me is that I can trust Check-in-London for their honesty - they will always offer me honest advice on the apartments which are available and they will negotiate great rates for me.

THANK YOU CHECK-IN-LONDON!

Our stay was absolutely amazing. Perfect service !!!!!!!!!
Simone Piccini stayed at Clerkenwell Apartments

Beautiful apartments, we rented two flats and two studios, everything was to a very high standard,and if there were any problems it was dealt with immediately.
Mark Vince

Check In London have been great to deal with and always did their very best to accommodate me. Thank you.
C McGovern

We thouroughly enjoyed our stay at Dolphin!
Moira Costantini

No problems experienced whatsoever."Good location for business at Lloyds and well organised."
A Watt

Great service from the booking team, clear, simple efficient and available...Good job!
Dominic Bradshaw

Fantastic location. Apartment is tastefully furnished, well equipped & extremely spacious. Reception is friendly & helpful. All in all, a wonderful 9 day stay.
Charles Barnett-Harris stayed at STAY Camden

The agency is very proffessional and very accommodating, l will always use them. Gavin perrira is excellent customer relationship officer. The location is excellent and I consider it one of the best service apartments in London city , the staff are very welcoming and helpful . Very clean and good value for money."
A Alnasser

Amazing apartment in a excellent location. Let’s hope the prices stay at the same price as I would book this again in the future. Great service and communication by all staff, I would highly recommend
Jon Schoeman

Check In London was very helpful and made the booking procedure simple..Excellent location / not the cheapest but I guess it is in London.The3 bedrooms / 2 bathrooms arrangement suited our 6 family members perfectly.The communal living area was small ( I had been warned about this before booking ) but didn't cause us any problems as we were out sightseeing as much as possible.
G Lawton

The best team ever! Continue this way!
Betty Maragou stayed in Theobalds Road Apartments

Serviced apartment review

"Efficient, Professional, Speedy"

Patrick O'Dwyer
Managing Owner at POD Financial Services

Stayed at Pepys Street Apartments

What company do you work for, the industry it serves and your role in the company?

POD - I own my own management consultancy company, specialising in working with Banks and Financial Services firms.

Where are you based and how did you hear about Check-in-London?

POD - I’m currently based in Dublin and came across Check-In-London via a web search when I picked up a contract in London.

Describe your experience with Check-in-London in 3 words?

POD - Efficient, Professional, Speedy

What features/services about using Check-in-London do you find were the most useful?

POD - Speed of service and the professional way all my queries were dealt with

How did Check-in-London make a difference to your stay, would you recommend us to others?

POD - sorted out all the hassle of finding the right type of apartment in the right location for my purposes (Close to where I was working - the City, and close to transport links to get home at the weekends - DLR to City Airport). Ease of check in/extending my stay/check out.Yes, would recommend to others.

What makes a great serviced apartment stay or what's most important to you when booking accommodation?

POD - Ease of check in/extending my stay/check out. Having everything in the apartment looked after (wifi, cleaning, security, etc). Prompt response to queries.

Check in london is probably the most hassle free and flexible service I have ever used..
Tabith Awal

Location was amazing, and great value for money."The place was clean, modern and comfortable. The furniture was getting a bit tired, though. The staff were helpful and accommodating. There were no problems at all and we really enjoyed being there. Gavin was very helpful especially with our last-minute booking. He helped us find a great place."
KA Ahmed

My stay was very luxurious, considering the convenience of the stay and the cleanness and comfort of the room.I will recommend this apartment to anyone who would want to have a stay which is longer than a week. You will definitely enjoy this place!."
Janchira Thanamit

"Very nice and beautiful apartment. Good facilities and friendly staff.But if only they can let the customer to keep our bags into the luggage room for few day would be nice.."
Nur Syazwani Binti stayed at Grand Plaza Apartments

"Very nice, secure, smooth process to book and to check-in and check-out. Very close to Vauxhall Tube, so easy to get into central London, West End and other destinations. Road access is a bit tricky as is parking."
Ron Graham stayed at 59 Bondway Apartments

I had a disappointing experience trying to book with Airbnb. With you it was rapid and smooth.
KP

Great location ... can't be beat. Excellent choice for what we planned to do in London. Staff very responsive to questions ... and, friendly.
Mike English

"Good location, friendly and supportive staff makes this my No 1 choice for future visit."
Osaro Idemudia stayed at 130 Queens Gate Apartments

Fantastic apartment and great customer service setting up the booking."
Paul Haigh stayed at 59 Bondway Apartments

I recently leased an apartment in Oxford House for a 6 month period. I found the apartment to be light and airy and had everything I needed to be comfortable during my stay. The housekeeping staff were excellent, any maintenance I needed done was actioned on the day and the common areas were kept in a neat and clean condition. The account management team were responsive to any requests I made so overall I would highly recommend both this venue and Check In London."
S Keller stayed at Oxford House Apartments

"Love thier helpfull staff, everything fast and effecient!. The flat was letrealy new. Very clean, neat, and tidy. They've put everything into consideration. Starting with the kitchen, it was fully equiped. from dishwasher, washing machine/dryer to toaster and kettle. All cleaning neccesseties were available ( dishwasher soap/ detergent / waste bags / cleaning liquids). So clean and safe. The bathroom was also complete. The shower was state of art, wireless with temp / pressure controls.

The bedroom/living room was quite small but had everything. Because of the small space they provided a bed that is installed to the wall, you fold up when not needed, and that transferred the bedroom to a living room. Satellite tv, dvd and wifi. And because i booked a two person flat, we had a two seater coach and a small dining table. It was accessories in a modern way and i loved it!

They've also provided a folder with all neccessary information like (office contact details/important phone numbers including emergency and taxis). They've also provided maps and help guides for london transportation. I loved my stay over there! One small disadvantage was the size of the bed, it wasnt for two people, we couldnt move!"

Hanaa Ebrahim stayed at Oxford Street Apartments

"Customer service from Check-in-London was extremely prompt, reassuring and helpful.

The Managing Agents were quick to respond to requests eg provision of a hair dryer, replacing faulty light bulbs. They provided an info pack with clear instructions about such essentials as operating the heating system, rubbish disposal and connecting to the internet as well as information about the area.

The welcome pack of beverages (including real milk!) and nibbles was greatly appreciated, as was the provision of detergents for kitchen machines and sink. The agents' extended office hours made it easy to collect the keys to the flat."

Marion Reynell stayed at Hammersmith Grove Apartments

"We stayed here for three weeks over the Christmas period.The staff were extremely polite and helpful.This is a great spot to stay in London,very central.We had no problems booking on line with this company."
Caron Salib stayed at 1 Harrington Gardens Apartments

"Fantastic for families with kids. Amazing location in terms of ease of transport. Very friendly staff. We would definitely stay there again...Very happy with your service. You ensured that all my requirements were met in terms of family accommodation, including cost and location. This was the first time I have booked accommodation overseas online and I was very anxious that something would go wrong. However, thanks to your help, the experience was fantastic and free of any problems. I would definitely recommend your services to all my friends and family :) Thank you, for a wonderful holiday !:)"
Taufiq Abrahams stayed at Leonard Hotel Apartments

"We asked for washing machine in apartment - they obliged. Free laundry on site anyway though. Small shop on site. Close to two bus routes, which take you to some London sights. Also takes you past large Sainsbury market. Easy walk from Pimlico. We did it with suitcases. Superior linen and bed."
Leon Bennetts stayed at Dolphin House Apartments

"Excellent customer service! Good position and the studios are located in a good position! Very very goood!"
Antonio Capolongo stayed at Inverness Terrace Studios

"Excellent Accommodation, at a prime Location."
Deepak Korpal stayed at Blandford Street Apartments

"Good suggestion of accomodation that fitted our expectations"
Christina Bai stayed at Plaza on the River Apartments

"Great place to stay in London- the apartment was centrally located,spacious and the staff were helpful and friendly. We would definitely stay here again"
Alexandra Brown stayed at 1 Harrington Gardens Apartments

"Convenient location, clean spacious apartment"
Jeff Burton stayed at Marylebone Street Apartments

"if i book it from 20 to 25 jan 2015 it will be the the third time i book the same apartment in london, i hope to be lucky this time too ;) "
Abier Abdin stayed at Whites Row Apartments

"Olivia provided excellent service from booking to amendments during our stay. She always responded to my queries within 24hrs and helped me get good rates."
Siti Diyana Abdullah stayed at Grand Plaza Apartments

"Nice little studio in a Nice neighbourhood"
Lars Christensen stayed at Notting Hill Studios

"The apartment is well located, the housekeeping standard is very high, common areas are well maintained and repairs and maintenance to the property is performed quickly. Overall experience in living at this location is excellent"
Sandra Keller stayed at Oxford House Apartments

"The apartment was lovely and I was pleasantly surprised by being upgraded to a one bedroom from a studio. The gentleman who greeted me was very helpful in explaining things and helped with my super luggage. It came fully equipped with everything I would need to cook. I would definitely stay here again. The proximity to the tube was very good."
Deepa Ramchandani stayed at South Kensington Apartments

"Excellent accommodation, staff very helpful"
Padraig Galvin stayed at Grand Plaza Apartments

"Everything was perfect!"
Francesco Anglana stayed at Monarch House Apartments

"Good level of service, apartment was big enough for 3, clean, beds+ tesco very close to buy foods"
Marie Gasparini stayed at Earls Court Apartments

"Very central apartment very clean and comfortable"
Rhona Nicolson stayed at Grand Plaza Apartments

"The location and cleanliness were excellent...I would recommend this place totally as it has a pub over the road as well as a café. Just up the road, at the next corner is a wonderful, fresh food café so close to the train station and bus station. Fantastic!!!!"
Jenny Good stayed at Belgrave Apartments

"A very pleasant experience. Very nice staff who were extremely helpful and attentive. Apartment spacious and well-appointed, clean, with all required equipment in the kitchen. Excellent location and surprisingly quiet."
Joe Hili stayed at Arlington House Apartments

"We were very pleased with everything: it made our stay in London a treat. Everything was beyond our expectations."
Maureen Endicott stayed at Grand Plaza Apartments

"The apartments were more than adequate for our family of 2 adults and 2 children. They are immaculate, the showers are great and the beds are comfortable. Also the area is fabulous; 5 minutes walk to the underground and 5 mins bus into Hammersmith or Chiswick . There are excellent restaurants nearby."
Debra Cass stayed at Hamlet Apartments