Guest Experiences & Testimonials - Check-in-London

Our Testimonials

Read what our client's have to say about their serviced apartment stays with us. You can also read our case studies here.


"I think both Matthew Brooks and Gavin Pereira's outstanding service made a difference to our overall experience. We always received quick responses to our enquiries which is worth mentioning. Both of them took care of us very well which we were very impressed."

L. Chan, Legal firm in Hong Kong



"Honeslty I just googled serviced apartments in London and you guys were the first one to come up.  Being so busy I really didnt have time to look around and I'm glad I didnt as you guys have been fantastice to deal with!"

Travel Manager, FCM Travel



"Gavin provided genuinely helpful, old-fashioned service and ultimately wound up finding us the perfect place to stay. Can't recommend enough."

Philippe Leboeuf


"I was moving from abroad in the middle of a global pandemic and had to choose an apartment without seeing it in person to start a new job at short notice. It was a very stressful time and Gavin was amazing, really helpful and we got a great outcome and love our flat.

I think the way Gavin listened to what I needed, understood my situation and was very flexible and supportive made all the difference.

Yes absolutely would 100% recommend!"

Gemma Passant


"Check in London apartments are great. My stay there was so pleasant, I felt safe and I always could count with Gavin and his team for everything,  they are there to make you feel comfortable during your stay.

Thank you very much Check-In-London team, I am recommending you 100%"

Rocío Arenas


"Our stay was absolutely amazing. Perfect service !!!!!!!!!"

Simone Piccini

"Beautiful apartments, we rented two flats and two studios, everything was to a very high standard,and if there were any problems it was dealt with immediately."

Mark Vince

"Check In London have been great to deal with and always did their very best to accommodate me. Thank you."

C McGovern

"We thouroughly enjoyed our stay at Dolphin!"

Moira Costantini

"No problems experienced whatsoever."Good location for business at Lloyds and well organised."

A Watt


"Great service from the booking team, clear, simple efficient and available...Good job!"

Dominic Bradshaw

"Fantastic location. Apartment is tastefully furnished, well equipped & extremely spacious. Reception is friendly & helpful. All in all, a wonderful 9 day stay."

Charles Barnett-Harris

"The agency is very proffessional and very accommodating, l will always use them. Gavin perrira is excellent customer relationship officer. The location is excellent and I consider it one of the best service apartments in London city , the staff are very welcoming and helpful . Very clean and good value for money."

A Alnasser


"Amazing apartment in a excellent location. Let’s hope the prices stay at the same price as I would book this again in the future. Great service and communication by all staff, I would highly recommend"

Jon Schoeman

"Check In London was very helpful and made the booking procedure simple..Excellent location / not the cheapest but I guess it is in London.The3 bedrooms / 2 bathrooms arrangement suited our 6 family members perfectly.The communal living area was small ( I had been warned about this before booking ) but didn't cause us any problems as we were out sightseeing as much as possible."

G Lawton

"The best team ever! Continue this way!"

Betty Maragou



Check in london is probably the most hassle free and flexible service I have ever used..

Tabith Awal


Location was amazing, and great value for money."The place was clean, modern and comfortable. The furniture was getting a bit tired, though. The staff were helpful and accommodating. There were no problems at all and we really enjoyed being there. Gavin was very helpful especially with our last-minute booking. He helped us find a great place."

KA Ahmed

My stay was very luxurious, considering the convenience of the stay and the cleanness and comfort of the room.I will recommend this apartment to anyone who would want to have a stay which is longer than a week. You will definitely enjoy this place!."

Janchira Thanamit


"Very nice and beautiful apartment. Good facilities and friendly staff.But if only they can let the customer to keep our bags into the luggage room for few day would be nice.."

Nur Syazwani Binti

"Very nice, secure, smooth process to book and to check-in and check-out. Very close to Vauxhall Tube, so easy to get into central London, West End and other destinations. Road access is a bit tricky as is parking."

Ron Graham

I had a disappointing experience trying to book with Airbnb. With you it was rapid and smooth.


Great location ... can't be beat. Excellent choice for what we planned to do in London. Staff very responsive to questions ... and, friendly.

Mike English


"Good location, friendly and supportive staff makes this my No 1 choice for future visit."

Osaro Idemudia

Fantastic apartment and great customer service setting up the booking."

Paul Haigh

I recently leased an apartment in Oxford House for a 6 month period.  I found the apartment to be light and airy and had everything I needed to be comfortable during my stay. The housekeeping staff were excellent, any maintenance I needed done was actioned on the day and the common areas were kept in a neat and clean condition. The account management team were responsive to any requests I made so overall I would highly recommend both this venue and Check In London."

S Keller


"Love thier helpfull staff, everything fast and effecient!. The flat was letrealy new. Very clean, neat, and tidy. They've put everything into consideration. Starting with the kitchen, it was fully equiped. from dishwasher, washing machine/dryer to toaster and kettle. All cleaning neccesseties were available ( dishwasher soap/ detergent / waste bags / cleaning liquids). So clean and safe. The bathroom was also complete. The shower was state of art, wireless with temp / pressure controls.

The bedroom/living room was quite small but had everything. Because of the small space they provided a bed that is installed to the wall, you fold up when not needed, and that transferred the bedroom to a living room. Satellite tv, dvd and wifi. And because i booked a two person flat, we had a two seater coach and a small dining table. It was accessories in a modern way and i loved it!

They've also provided a folder with all neccessary information like (office contact details/important phone numbers including emergency and taxis). They've also provided maps and help guides for london transportation. I loved my stay over there! One small disadvantage was the size of the bed, it wasnt for two people, we couldnt move!" 

Hanaa Ebrahim

"Customer service from Check-in-London was extremely prompt, reassuring and helpful.

The Managing Agents were quick to respond to requests eg provision of a hair dryer, replacing faulty light bulbs. They provided an info pack with clear instructions about such essentials as operating the heating system, rubbish disposal and connecting to the internet as well as information about the area.

The welcome pack of beverages (including real milk!) and nibbles was greatly appreciated, as was the provision of detergents for kitchen machines and sink. The agents' extended office hours made it easy to collect the keys to the flat." 

Marion Reynell


"We stayed here for three weeks over the Christmas period.The staff were extremely polite and helpful.This is a great spot to stay in London,very central.We had no problems booking on line with this company."

Caron Salib

"Fantastic for families with kids. Amazing location in terms of ease of transport. Very friendly staff. We would definitely stay there again...Very happy with your service. You ensured that all my requirements were met in terms of family accommodation, including cost and location. This was the first time I have booked accommodation overseas online and I was very anxious that something would go wrong. However, thanks to your help, the experience was fantastic and free of any problems. I would definitely recommend your services to all my friends and family :) Thank you, for a wonderful holiday !:)"

Taufiq Abrahams


"We asked for washing machine in apartment - they obliged. Free laundry on site anyway though. Small shop on site. Close to two bus routes, which take you to some London sights. Also takes you past large Sainsbury market. Easy walk from Pimlico. We did it with suitcases. Superior linen and bed."

Leon Bennetts

"Excellent customer service! Good position and the studios are located in a good position! Very very goood!"

Antonio Capolongo


"Excellent Accommodation, at a prime Location."

Deepak Korpal


"Good suggestion of accomodation that fitted our expectations"

Christina Bai


"Great place to stay in London- the apartment was centrally located,spacious and the staff were helpful and friendly. We would definitely stay here again"

Alexandra Brown


"Convenient location, clean spacious apartment"

Jeff Burton


"if i book it from 20 to 25 jan 2015 it will be the the third time i book the same apartment in london, i hope to be lucky this time too ;) "

Abier Abdin

"Olivia provided excellent service from booking to amendments during our stay. She always responded to my queries within 24hrs and helped me get good rates."

Siti Diyana Abdullah

"Nice little studio in a Nice neighbourhood"

Lars Christensen


"The apartment is well located, the housekeeping standard is very high, common areas are well maintained and repairs and maintenance to the property is performed quickly. Overall experience in living at this location is excellent"

Sandra Keller

"The apartment was lovely and I was pleasantly surprised by being upgraded to a one bedroom from a studio. The gentleman who greeted me was very helpful in explaining things and helped with my super luggage. It came fully equipped with everything I would need to cook. I would definitely stay here again. The proximity to the tube was very good."

Deepa Ramchandani


"Excellent accommodation, staff very helpful"

Padraig Galvin

"Everything was perfect!"

Francesco Anglana


"Good level of service, apartment was big enough for 3, clean, beds+ tesco very close to buy foods"

Marie Gasparini


"Very central apartment very clean and comfortable"

Rhona Nicolson


"The location and cleanliness were excellent...I would recommend this place totally as it has a pub over the road as well as a café. Just up the road, at the next corner is a wonderful, fresh food café so close to the train station and bus station. Fantastic!!!!"

Jenny Good


"A very pleasant experience. Very nice staff who were extremely helpful and attentive. Apartment spacious and well-appointed, clean, with all required equipment in the kitchen. Excellent location and surprisingly quiet."

Joe Hili


"We were very pleased with everything: it made our stay in London a treat. Everything was beyond our expectations."

Maureen Endicott


"The apartments were more than adequate for our family of 2 adults and 2 children. They are immaculate, the showers are great and the beds are comfortable. Also the area is fabulous; 5 minutes walk to the underground and 5 mins bus into Hammersmith or Chiswick . There are excellent restaurants nearby."

Debra Cass